;
  • Report:  #782443

Complaint Review: Orchard Bank - Internet

Reported By:
WMCE - MABLETON, Georgia, United States of America
Submitted:
Updated:

Orchard Bank
1441 Schilling Place 93912 Internet, United States of America
Phone:
800-366-7817
Web:
www.orchardbank.com
Tell us has your experience with this business or person been good? What's this?

I received a bill from Orchard Bank on a credit card I do not have. I called the number provided on the bill thinking this was a simple mistake and would be cleared up quicklynothing could be further from the truth.



First I get the typical 800 repspeaks broken or no English, must have asked my name 10 times, asked for my SSN about 20 times and each time I refused he would ask again in less than 20 seconds.  I tried to explain I have never applied for a credit card from them and I have no idea how they got my name and number. Looking over the bill one would have to be insane to sign up with them as the bill was for $59.00 for Annual Assessed Fee for signing up on a $300 limit card?



I explained I already have a MasterCard with the bank I have been with for over 30 years I did not need nor would I ever apply for another credit card and surly not one with Orchard Bank. At that point I was sent to the Security department where I received the same questions all over again. I asked for proof of an application that signed for the card and they could not provide it, HOWEVER if I gave them my SSN it might speed up the process. I gave the account number on the statement however that wasnt good enough they needed the SSN.



Bottom line I have a bill from a company I have never heard of, on a card I never applied for or received and it appears no hope of resolving any time soon. Should anyone out there want a credit card from Orchard Bank it looks like the APR is 29.99% - ouch! Looked up the reports on them and it is not pretty BEWARE of this bunch!



 



2 Updates & Rebuttals

Jeanski

Buffalo,
New York,
USA
Credit Report

#2Consumer Comment

Thu, September 29, 2011

Whether this is some kind of honest mistake on their part, or a fraud perpetrated by someone else, I don't know. Sure sounds fishy.  Just to be extra careful, you should check your credit reports (all 3) and make sure it doesn't show up there.


Flynrider

Phoenix,
Arizona,
USA
Possible ID theft.

#3Consumer Comment

Thu, September 29, 2011

   Getting a statement or a credit card that was not applied for is often the first sign that you are a victim of identity theft.   I suggest that you check your credit reports from all three bureaus for suspicious activity.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//