My mother went online to renew her tags and/or registration. She paid for them and it was guaranteed that she would receive them within 3 days (24hrs if paid an additional amount). This transaction was done on May 5, 2017. My mother left several messages on the president's phone to no avail. I decided I'd take over to investigate this issue. Called several times and only got an answering machine. Went further online to find out if they're a fraud and saw reviews where they have gotten away with this for years. Somehow we're going to have to get another $383.82 for here renewal and tags. It's been r months to long to NOT here from anyone.