Here is what I've dealt with Kia Orlando and Kia Deland in the past week and a half Last Wednesday-engine locks up Last Thursday- towed to Kia orlando advised..yep engine locked (duh.really?) Need to submit to warranty. Need proof of all oil changes in last 2 years. Service person-Tony Nguyen Last Friday- left message with Deland..fax me my service summary..several calls no response - went there on my lunch break proceeded to tell everyone in lobby how much kia sucks..immediately given my summary Monday..Phone call from kia orlando..oh.. deland kia has it in system as sold used. .email us your buyers order to prove you bought it new, oh and we need proof you aren't married to he who shall not be named as well..so send us your divorce decree and your new marriage cert. Kia Consumer affairs contact Joey Upson Wednesday. . Ok you are the same person that bought it and you did buy it new..so we'll tell you in 24-48 hours if covered or not Today. We are running a diagnostic on it now to see if there is any other way we can weasel out of this warranty... you'll have answer by end of today. I will NEVER buy another Kia.. AND of course now there is another problem and will be another 24-48 hours .