- Report: #1370924
Complaint Review: OwlsBooks - Internet
-
Author Confirmed
Why?
OwlsBooks
Internet, USA
Web:
owlsbooks.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
OwlsBooks owlsbooks-trm consistently inflated book conditions/terrible response Toledo Internet
Report Attachments
Sent books in awful condition, despite listing both as "Very Good." One was literally filthy, covered in dirt/mud. The other "Very Good" book had an actual hole in the cover, a seriously warped spine and severely yellowed pages.
Conditions like "Very Good" or "Fine," etc. actually have industry-standard definitions, which online reviews of this company indicate they systemically inflate to gain sales from unwitting buyers. I wish I'd read the reviews and bought form another seller.
Their response to my complaints came late and getting information on the return/replacement status was like pulling teeth.
Finally got replacement copies (one of which is again in pretty bad shape, but I'm tired of dealing with them) literally a month late.
