- Report: #631922
Complaint Review: Pace Butler Corporation - Internet Internet
-
Author Not Confirmed
Why?
Pace Butler Corporation
13915 Harvey Avenue Internet, Internet, United States of America
Phone:
405-755-3131
Web:
www.pacebutler.com
Categories:
Business Rating:
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Pace Butler Corporation Fraud, misleading, fine print , Internet
i sent in eight cellular phones to the pace butler company to receive some money for phones that i will not use again. some of the phones had housing damage and did not work. within a couple days, i received a check worth only fifty cents and a purchase order stating that the more expensive phones are defective. i called pace butler the same day i received the check. i left a message because no one answered. in the message, i stated why i was unhappy with the low check and asked for the phones to be returned to me. on their website, they do not state that the phones need to be working. all they ask for are used cell phones. after three days, i called them back to see why i didn't get a call and told the women why i was upset. The women working at pace butler told me the phones were defective and showed me where it says the phones need to be working. the fine print said the phones needed to be working and they do not refund or send back their phones. however, they do not state that on their homepage or on the sell your used cell phones page. The message is stated on an adobe reader print out that is hard to find. this corporation works the system to get what they want.
2 Updates & Rebuttals
Shane
New York,United States of America
Got more than a retailer
#2Consumer Comment
Sat, December 08, 2012
i had sent 2 phones to pace butler which were in damaged condition.
i was expecting some $20 for it but got a little less than that.
anyways i am quite satisfied now as i later confirmed from a local retailer that i could barely get $20 for those phones elsewhere.
samantha
Oklahoma,United States of America
Help Assurance
#3UPDATE Employee
Mon, November 19, 2012
Hi, My name is Samantha from Pace Butler Corporation. I am from the Customer Service Department. First of all we would like to apologize for the inconvenience and want to assure you that we will make all efforts to resolve your queries or any issues related to our company. I would love to hear your feedback & suggestions.
Thank you.
