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  • Report:  #1326466

Complaint Review: Pacific Youth Skin Care - Internet

Reported By:
Jan - SAN DIEGO, California, USA
Submitted:
Updated:

Pacific Youth Skin Care
Internet, USA
Web:
www.pacificyouthskincare.com
Categories:
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The ad. offered a trial of their skin cream for $6.98, with free shipping, and I placed my order by phone. I was not informed that by accepting this trial offer I would be enrolled in a monthly subscription. The cream took several weeks to arrive, and after using it I found it does not do any of the things they advertised.

Today I checked my bank statement and found I was charged $94.91 on August 31, and checking futher, another $89.92 was charged on August 1st. I have not received any more supplies of the cream, which I did not order anyway. I went on the Pacific Youth website but there is no contact information or phone number. I tried to fill out the order form for the free trial again to see if there was any small print I had missed, but each time I clicked on it I was sent to another page advertising Erase/ Repair HA by Beauty and Truth. There was a phone number so I called to try to cancel my subscription. The woman I spoke to denied any knowledge of Pacific Youth and said there was no record of my transactions. When I asked more questions she hung up.

 



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