I received this product on a Monday and it had been ordered 5 days before. The free trial ends 2 weeks after you ORDER it! Although when I called to cancel part of the order right away I asked the woman 4times if I would be charged every month for this product, and she said no each time. Checking my credit card statement 2days after I tried it for 2 weeks I saw 2charges for over $80.00. I was very upset and called right away. After being hung up on by a (they said ) supervisor 417 ? I may have raised my voice a little, I'm 65 how loud could it be at 115 lbs., I call back and got a much nicer women but they still would not refund more than half the money. I think they are very deceptive and I didn't even care for the product $30.00 worth. This happened to once before with a different skin care product but at least they gave me a full refund. Watch out for any of these free trials, they are never free.