- Report: #1219352
Complaint Review: padds - Internet
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padds
Internet, USA
Phone:
1 800 668 3331
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padds Lubrico denies transmission repair internet
DON'T buy a Lubrico warranty. I purchased a lubrico warranty at the same time as I purchased my ford windstar (used). The van had 147, 000 Km on the odometer. over the years, I had regular maintenance done every 7000 to 8000km. The van was in excellent running order and condition. 2 Months prior to the warranty expiration, without warning, the transmission failed at a major intersection in Toronto. My mechanic said it was the transmission. He said he would not deal with Lubrico. I phoned Lubrico and they told me to tow it to one of their authorised transmission shops. That shop confirmed transmission failure. Lubrico wanted copies of my vehicle service receipts whic I provided. They denied the claim saying my maintenane dates exceeded their 6 month warranty requirment for servicing. However they require maintenace every 10, 0000 Km. Since my purchase, I have put a total of 22, 000 Km on the van. Our winters are so bad, I park the vehicle for the winter months. I am retired. This is a warning to all SENIORS. With Lubrico, they will use the 6 month service clause regardless of your van maintenance to avoid paying a claim. if you go away for the winter or just take your vehicle off the road, the warranty is void. I will never purchase another warranty from Lubrico. I never made a claim. My van was well maintained. This company, won't honor their warranty even on a van that only had 22, 000 km added to the odometer,, since purchased by a retired person. Disgraceful.
