- Report: #808198
Complaint Review: Pampa Youth Community Center - pampa Texas
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Author Not Confirmed
Why?
Pampa Youth Community Center
1005 W Harvester Ave pampa, 79065 Texas, United States of America
Phone:
806 665 0748
Web:
Categories:
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Pampa Youth Community Center Promised a refund, then refused to return my phone calls, game me the run around, pampa, Texas
I purchased a one year prepaid membership in February of 2011. In March, my husband's employer informed him that he was being transferred immediately.
I politely asked the management of this facility if we could have a prorated refund for our membership, which we were only two months into. The manager assured me that I would get some of my money back, and told me to "Just give him three or four days to work that out."
Well it never happened. Every time I called, he either would not return my phone calls, or he would answer and say "Sure, you'll get your money back, just give me three or four more days."
He was giving me the runaround; This went on for three months. I finally realized he was lying and that I would never see my money again.
I politely asked the management of this facility if we could have a prorated refund for our membership, which we were only two months into. The manager assured me that I would get some of my money back, and told me to "Just give him three or four days to work that out."
Well it never happened. Every time I called, he either would not return my phone calls, or he would answer and say "Sure, you'll get your money back, just give me three or four more days."
He was giving me the runaround; This went on for three months. I finally realized he was lying and that I would never see my money again.
2 Updates & Rebuttals
Pampa Youth & Community Center
Pampa,Texas,
United States of America
Under New Management, refund was given!
#2UPDATE Employee
Sun, January 29, 2012
Under New Management, refund was given!
-PYCC staff
halfiepint
USAUpdate from the original person who filed a report.
#3Author of original report
Thu, January 26, 2012
After seeing the multiple reviews I posted on the internet, apparently the new management wanted to make things right so they got in touch with me and gave me the refund. I realize reports aren't deleted from this website but to be fair I wanted to update the report.
