M K Ragland
Edmonds,#2Consumer Comment
Wed, January 06, 2010
I have used RegCure, a software from Paralogic, for several years. I have found it to be a good program and really like the way it works with my computers. Recently, I renewed my license for another year for one of my computers, but then began recieving a message that my licence would expire in seven days.
I contacted the company by phone and was immediately connected to customer service. The representative was very supportive and assisted me in installing a new code for the renewal, which turned out to be the wrong computer. They then found an unused license for the other computer. She immediately e-mailed the new license key and assisted me in installing it. The upshot is that I was able to have both computers covered for another years license with no further out of pocket cost to me.
My experience with the company has always been first rate. I have never had an issue. They automatically send a notice for any updates and install them free of charge.
I hope that everyone that works with this company has the same results that I have had. I am not an employee, nor am I affiliated with the company in any way.