- Report: #1374141
Complaint Review: Parisian Glow - Internet
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Author Not Confirmed
Why?
Parisian Glow
Internet, USA
Phone:
855-281-2945
Web:
parisianglow.com
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Parisian Glow Beware Subscription Sign-up From Just Sample Orders Internet
In a moment of gullible wishfulness I signed up online to purchase a sample of Parisian Glow and the accompaning eye cream at sample prices of $4.97 and $4.99 - without reading the fine print. I used it for 2 or 3 days before life events distracted me from the routine of using them. My credit card bill came with the correct charges. I proceeded to forget about the stuff. The next month's charges shocked me that I had mistakenly signed up for the price of $89.92 for the face cream and $84.96 for the eye cream! I refused delivery of the package and returned it to sender.
Today 5/19/2017 my credit card called to notify me of a hold put on my account because the charges were not my normal spending habit and they wanted me to verify them. They graciously explained that unless I called the offending company - not just refuse delivery - I am liable for the payment. I called the number on my credit card statement for the company. I was told that the company "does not take returns so the product would just be returned to me" and that they would not give refunds for products sent until I called them. Plus I had already passed the "14 day" time limit from the sample offer to cancel the subscription. Had I known the full price for the product from the beginning I would not have even ordered the sample. I don't remember seeing the full price any place on the website where I ordered the sample, and I don't remember anything about signing up for a subscription for the stuff.
So now I have almost 3 months worth of skincare product all paid for but it makes me mad just thinking about using it; mad enough to take the time to write this all out. Still don't know if it does anything that it claims to do. But at almost $90 and $85 it ought to be miracle stuff and everyone on the planet would be lining up to buy it - Not!
