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  • Report:  #29967

Complaint Review: Partsco - Los Angeles California

Reported By:
- Union, NJ,
Submitted:
Updated:

Partsco
12812 S. Spring St. Los Angeles, 90061 California, U.S.A.
Phone:
310-538-5900
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On 6/28/02 I ordered a part online, cancelled it the next day. My bank account was charged $112.59 for the order that totalled $97.54.

After 4 phone calls and 6 e-mails asking for a cancellation confirmation and a credit, I called again on 7/22/02 and was told they shipped the item on 7/15/02!

I phoned U.P.S. with the tracking number and refused delivery prior to the actual delivery. Since I used a debit card to pay, I had to wait 30 days once they received it back to have my bank credit my account. NOW I just sent my bank a copy of the 5 e-mails and the U.P.S tracking information to back up my claim.

Their 800 number is not listed on their website but it is - 888-872-7878. I used it once but now I get a recording that says "You have dialed a number that is not available from your calling area". Try it from your area - at least it might save you the toll calls!

Nina

Union, New Jersey


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