- Report: #923266
Complaint Review: partstrain.com - carson California
Reported By:
Bane -
tustin, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
partstrain.com
17150 S. Margay Ave carson, 90746 California, United States of America
Phone:
1-800-913-5994
Web:
www.partstrain.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
partstrain.com partstrain Ordered a pair of taillights from them, and canceled the order due to shipping time. carson, California
I ordered a pair of taillights from them on July 24, and since the shipping time was going to take longer than the time that I had to correct my problem I canceled the order. I was then told that the part had already been shipped and that I would have to return the parts for a refund. I explained to the agent that according to the tracking information that I had been provided that it had NOT shipped and that Fed-Ex had no record of the shipment.
Then I was told that the refund request was being processed and that I would receive a phone call by the end of the week once the refund had been processed. Well another week went by with no phone call. I had to call back only to get the same song and dance. I then called again today August 6, and was told that the refund would be ready by Thursday August 9. I am going to the bank this afternoon to reverse the charges. Avoid this company if at all possible.
Then I was told that the refund request was being processed and that I would receive a phone call by the end of the week once the refund had been processed. Well another week went by with no phone call. I had to call back only to get the same song and dance. I then called again today August 6, and was told that the refund would be ready by Thursday August 9. I am going to the bank this afternoon to reverse the charges. Avoid this company if at all possible.
