1, Report:
#1109379
Posted Date:
Dec 23 2013
U.S. Auto Parts Network, Inc carparts.com, usautoparts.com, autopartswarhoue.com, jcwhitney.com, partstrain.com, stylintrucks.com Very Poor Customer Service Carson California
This letter is concerning a recent order placed with one of your websites. It will address the order, the problems that occurred, the lack of customer service, the effects on my family and of course the planned course of actions I will be taking. The foremost important aspect of thi...
Entity
U.S. Auto Parts Network, Inc
Categories: Auto Parts
2, Report:
#1091795
Posted Date:
Oct 14 2013
Parts Train PartsTrain.com : Web Glitch, Wrong Part, Tough Luck Internet
I used Partstrain.com to search for and buy a part for my truck. The website has a handy tool that allows you to select precisely the part you need based on vehicle info you enter. However, at the time I placed my order, they had an apparent glitch in their vehicle match tool, and t...
Entity
Parts Train
Categories: Auto Parts
3, Report:
#1067569
Posted Date:
Jul 17 2013
PartsTrain.com Misleading web site- says parts are in stock but are not, lied during chats about orders status Carson California
I ordered several parts which all indicated the parts were in stock on the web site with overnight delivery, I was charged for over night shipping and a handling charge. I asked for tracking numbers twice in their online chat... they told me all the parts had shipped and I would r...
Entity
PartsTrain.com
Categories: Auto Parts
4, Report:
#1053795
Posted Date:
May 25 2013
Parts Train Deceptive Sales Practices Internet
PartsTrain.com advertizes parts at a low price. And it lists what the parts cost to ship. Then after you purchase the cost doubles for 3 times the shipping cost and then they add a handling fee that t hey do not describe prior to the sale. I was ripped off in this way and could ...
Entity
Parts Train
Categories: Auto Parts
5, Report:
#927059
Posted Date:
Aug 14 2012
PartsTrain.com OEM/PartsBin OEM parts do no fit. Partstrain website is not accurate. You will pay shipping twice for returns. Internet
Partstrain.com has Direct Fit, Universal Fit and OEM replacement. I recently purchased an OEM replacement, It received a fender for a 3/4 ton truck, vice the one ton dually truck which is the 2001 Dodge Ram 3500. I paid $33.00 shipping for the fender and fender has been my gara...
Entity
PartsTrain.com
Categories: Auto Parts
6, Report:
#923266
Posted Date:
Aug 06 2012
partstrain.com partstrain Ordered a pair of taillights from them, and canceled the order due to shipping time. carson, California
I ordered a pair of taillights from them on July 24, and since the shipping time was going to take longer than the time that I had to correct my problem I canceled the order. I was then told that the part had already been shipped and that I would have to return the parts for a refun...
Entity
partstrain.com
Categories: Auto Parts
7, Report:
#333239
Posted Date:
Jul 28 2012
automotix.net - Partstrain.com - USautopartsnetwork Lying Customer Service Department Internet
I ordered two headlight assemblies for my car. These were$240.00. They took my money out of my account the first day but did not send a tracking number.
I called and the customer service person said that they had a problem with my credit card. They claimed that they did not charge ...
Entity
automotix.net - Partstrain.com - USautopartsnetwork
Categories: Auto Parts
8, Report:
#826731
Posted Date:
Jan 22 2012
partstrain.com Worst service on the planet...and liars... internet
I ordered replacement headlights for my truck...I recieved them promptly...However, they were not the correct lights, they would not fit...It took almost a month to get an RMA from them, and they charge me a restocking fee andI had to pay the return shipping...If it was my mistake, ...
Entity
partstrain.com
Categories: Auto Parts
9, Report:
#784789
Posted Date:
Oct 05 2011
partstrain Would not refund the amount I paid Kansas City, Missouri
On Sept 27-2011 I made the horrible mistake of ordering a fuel pump from partstrain.com. I placed the order at 6:18pm PDT. At 7:45 PDT the same day I contacted PT to cancel the order. The customer service rep. advised me he would place a cancelation on it immediately, and I would re...
Entity
partstrain
Categories: Auto Parts
10, Report:
#763847
Posted Date:
Aug 11 2011
partstrain.com Don't sign up for email list! carson, California
Ordered a part for my toyota tacoma. arrived ok, fit fine, but I made the mistake of signing up for e-mail list. ever since then i have received daily emails from these clowns. any attempt to unsubscribe was futile. called to complain and was left on hold for EXTENDED periods ...
Entity
partstrain.com
Categories: Auto Parts
11, Report:
#499433
Posted Date:
Sep 23 2009
Partstrain.com You might get your order, someday... Internet
I ordered my parts late thursday evening, and promptly received a confirmation email.3 business days later, i had not receieved a tracking number, so i called them up to ask about it.The three people i talked to were extremely short and quite rude. In the end however, they told me t...
Entity
Partstrain.com
Categories: Auto Parts
12, Report:
#464209
Posted Date:
Jun 23 2009
Autopartswarehouse.com, Partstrain.com AUTO PARTS WAREHOUSE lied after I canceled my order within 30 MINUTES! CARSON California
I ordered a part (debit card) and then about 30 minutes later realized that it wasn't the one I needed. So right after I realized that, I called them and told them to cancel the order because I couldn't use the part. The customer service agent said ok, it was canceled. But then T...
Entity
Autopartswarehouse.com, Partstrain.com
Categories: Auto Parts
13, Report:
#421094
Posted Date:
Feb 06 2009
PARTSTRAIN.COM - US AUTOPARTS NETWORK WILL RIP YOU OFF. DON'T WASTE YOUR MONEY. USE A DIFFERENT COMPANY CARSON California
I ordered a part from their website and chose next day delivery because I was very short on time. The next day, the part did not arrive and I wasn't contacted by us autoparts to explain why. After calling their customer service several times I finally talked to Paul Cruz who finally...
Entity
PARTSTRAIN.COM - US AUTOPARTS NETWORK
Categories: Auto Parts
14, Report:
#404214
Posted Date:
Dec 23 2008
partstrain.com partstrain Worst Customer service Internet
Three weeks ago I bought 1998 - 2001 Mercedes Benz ML320 OES Genuine Window Switch Window Switch Price: $128.95 Qty: 1 Part #: W0133-1603500
Before i even open the boxe my car caught fire . I return the product the way it was sent to me.I called they told me send it back .They s...
Entity
Partstrain
Categories: RV Parts & Accessories
15, Report:
#397437
Posted Date:
Dec 03 2008
partstrain.com/ Absolute RIPOFF, incompetent, and useless company. BEWARE!!! Unk California
I found http://www.partstrain.com/ on the internet looking for some catalytic converters for my 2003 Hummer H2. I also needed two O2 sensors for each catalytic converter. I spoke to the customer service representative. He was a guy with a strong foreign accent. He advised me that he...
Entity
partstrain.com/
Categories: Auto Parts
16, Report:
#330496
Posted Date:
May 05 2008
Resevation Rewards/PartsTrain.com Charged without our knowledge or consent.Our information shared buy another internet company Parts Train Internet Internet
We got on the wrong track by using the internet train.We ordered car parts from a internet company called Parts Train.At the end of the order you are asked if you want to receive $10.00 off of your next purchase.You get the $10.00 off by doing a survey.By doing this your are also to...
Entity
Resevation Rewards
Categories: Internet Fraud