- Report: #1344340
Complaint Review: Paul Blanco -Bakersfield CA - Bakersfield California
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Author Not Confirmed
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Paul Blanco -Bakersfield CA
3105 Motor Center Dr Bakersfield, 93313 California, USA
Phone:
866-470-4444
Web:
paulblanco.com3105
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Paul Blanco -Bakersfield, CA Accused of detailing my car 1-3 days after driving it off the lot. Bakersfield California
On Nov.27,2016 I bought a car from Paul Blanco in Bakersfield, CA. Joey the saleman who helped me was great I have no complaints about him. On Nov.30,2016 they called me and asked If I could take in a bank statement. on the way to the dealership a light came on the said "Service Airbags". When i reached the dealership I brought to lthere attention they told me to go statght to Chevy dealership to have it fixed. Chevy made me an appointment for the following week. On Dec.7 I took it in. It was going to cost over $300.00 to fix. They called PaulBlanco dealership, first they couldnt remember sending me there. When they finally remembered they then said they would not pay for it because I had damaged it when I had the car detailed.My husband told them why would we have a brand new car detailed it makes no since. They kept giving us the run around.
I went in on Dec. 19 to pay the $1000.00 down payment. When I arrived they verified my number which they had wrong. But I also asked to speak to the manager so we could resolve this issue. I spoke to the manager Jerad. He then stated that someone by the name of Chris has been speaking to me about this issue. I informed him that I have spoken to no one If he could please call Chris in. So we can clear up this issue to. He then said Chris was not in. So I told him well I can return when Chris is in . He said it wouldnt make a difference. He then continued to tell me when I drove the car off the lot the light was off. That I must have had the car detailed that got it wet and damaged it. I then told him,that is just stupid who details there new car 1-3 days after buying it. Not only that, he saw that the orignal plastic was still on the floor mats from when I bought the car. He then said "like I said when drove the car off the lot the light was off" I became very upset that I just walked out.
I have a co-woker that stated the same thing. Im so frustated. Why are they able to get away with this. What are my rights. Do I really have to pay for it or are they responsible for it. I havent even had my vehicle for 30 days. But yet I already have to pay for repairs. It just doesnt seem fair .
