Laurie
Haslet,#2Consumer Comment
Fri, October 24, 2008
file complaints with the Federal Trade Commission and the Office of Thrift Supervision. GEMB violates the FAIR CREDIT BILLING ACT REGULARLY and the FAIR CREDIT REPORTING ACT. Per the Fair Credit Billing Act What types of disputes are covered? charges for which you ask for an explanation or written proof of purchase along with a claimed error or request for clarification. I also have unknown charges and an account to sent to collections that GEMB refuses to provide any documentation. I never knew about them until the collection agency called 9 months after they posted. No statements or calls ever received and I was not expecting a statement because I had not used the Dept store card.