I've been with Payroll Relief for about 2 years. For the most part the services have been fine. They bog down with Nevada State Taxes.
Beginning in 2016 they had the State Unemployment Form available fro e-file. Too late to use in the 1st Quarter but attempted to use in the 2nd Quarter; Report Failed. Attempted to use in the 3rd quarter; Report Failed. In both quarters I was forced to mail the Report and just barely met the deadline. 4th quarter they again said it was working. Guess what, it failed again. This time I did not get any notice that it had failed.
State is assessing me penalties. Payroll Relief WILL NOT REIMBURSE PENALTIES because they said they ATTEMPTED TO FILE REPORT; therefore they did their job. Wait a second, isn't their job to ensure that the form is filed not just ATTEMPT to file it. Beware.