I purchased product in an effort to fix my grandaughter's laptop. Used credit card on line with option to cancel at anytime or a yearly fee of 14.99 will be assessed /due on 03/15 beginning next year. Product contained virus and was removed by spyware agent. Attempts to contact customer service on phone have failed as well as online. I am at a loss as to what to do to remedy this situation. Please help!
stp
Morgantown,#2Consumer Comment
Sat, August 13, 2016
Hello I hope this helps you can charge back your card if you call your credit card company and remove this software right away its a scam not a geunine company watcha youtube video on it and you'll see its a fake and a fraud dont use it ever. If you need help removing it contact me please I can guide you.