Complaint Review: Pcdi - Norcross Georgia

I was FINALLY contacted by PCDI and they adjusted the tests scores to where they should be. And might I add, they didn't get back to me UNTIL after I filed this report. Either way, I am just glad they did. All I can do is hope for the best on the next test and with the course in general. I have read a lot of the other reports on here...unfortunately not until after I enrolled. I am hoping to finish this course AND get a decent job afterwards. Until then, I will contiue to do my job as a consumer to make sure they hold up their end of the deal.

I recently enrolled with PCDI for their Medical Transcription course. I was really looking forward to earning a degree where I can work from home and still be here for my children. I also wanted to take some of the stress off of my husband who works way too much so I can stay home with our babies. I took my first test after studying VERY hard for it. I didn't use the book during the online exam until the end to double check my answers. I made sure each answer was correct before submitting my test. I was a little surprised that the test only had 20 questions considering all of the studying I had done. Anyway, I got my test score back immediatly. It gave me a score of 19 correct out of 20. I was a bit upset thinking that maybe I must have some how missed one. I tend to be a perfectionist and my husband insisted that I was over reacting and that the score was great. So, I was determined to try harder for the next test. I studied harder and took the next online test. When I got to the 5th question, there were some stange typing errors on the page. Not errors from the page loading, but typing errors. The errors went like this...integumentary system&apos1120p. This "&apos" was after a few of the words. I was worried about this but had to finish the test or my score would have gotten messed up. I triple checked my answers with the book before I submitted it even though I knew the material. I even had my husband double check my answers. He is a Paramedic/Supervisor who knows all of the body systems and organ functions. I had to be sure that all of my answers were right on. They were, I had no doubts. I submitted my answers and received a score of 18/20 this time. I was floored. I did not understand what went wrong. When you get the score back there is no detail to it. I wanted to know which questions they claimed I got wrong. I sent an email asking which questions were wrong and why there were errors on the page. I sent several more emails. No one would reply. I called, got put on hold, called again, got hung up on immediatly after I had finally gotten a hello. WHY ARE THESE PEOPLE UNWILLING TO ANSWER MY QUESTIONS? Unfortunatly, I assumed that this college had a good reputation. It wasn't until I had these problems that I started to search harder for more info on PCDI and what real people had to say about them. Now I am afraid to take anymore tests because I am not sure how they are being handled. I am afraid that I will take another and I will receive an even lower score. After two tests, my overall score for the course has already dropped to a 92.5%. Someone please tell my what to do. One more quick question...I know that I signed the enrollment agreement and I knew all of the details. However, can I get a lawyer and get my money back since they aren't holding up their end of the bargain. They claimed that they would help me whenever I needed it and no one will. Just wondering how screwed I am? Thanks, Melissa