- Report: #32181
Complaint Review: pcdoctoroncall - Nationwide
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pcdoctoroncall
dont know Nationwide, U.S.A.
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pcdoctoroncall ripoff Ntionwide Worldwide
I paid for a one year suscription then got on line to run the program it said my computer was fixed but it just quit working so ihad to fdisk my hard drive, then i tried to contact customer support to reload the program but to no sucess i cant find it. so i paid for somthing i cant use or get back.
gerald
southfield, Michigan
gerald
southfield, Michigan
1 Updates & Rebuttals
Frank
Concrete,Washington,
John Bryson has been ripped off
#2Consumer Comment
Wed, November 27, 2002
Howdy, I originally bought pcdoconcall 30 day version about a year ago. I had just got my first computer and was having trouble staying connected to the internet. I bought the program in hopes that it would solve my problem. I wasn't aware that it was a program designed to keep my system running good. I requested a refund. John Bryson called me personally and talked over an hour with me. He refunded my money with no problem. Later I started having lots of problems with my system and decided to purchase the program for a year. My connection problem by the way turned out to be a cheap modem that came with my system. When i ran pcdoc it found over 100 problems and fixed them all immediatly. When i purchased the unlock key for a year it was from a former partner of John Bryson. A few months ago i couldn't run pcdoc and tried to get assistance. I sent numerous emails with no response. Last week I recieved an email from a Micheal Landsdowne offering another year of pcdoc oncall. I responded to them with the problem i was having. They gave me John Bryson's email address to wich i sent my complaint. I just got off the phone with John Bryson, his demo was ripped off from him by his former partner. Michael Landsdown is an alias for a guy from pakistan who is using John's demo to rip people off. They offer no support or refunds. Do you think it will be easy to get a refund from someone in pakistan? In the last hour i spent on the phone with John he gave me a new unlock code for using the program for 365 days. I wanted to pay him and he declined payment and felt really bad about the problem i had with the program. How many companies do you know of that the owner would actually phone you to make things right? Besides giving the product that you paid someone else for to you free. The FBI and other law enforcement are trying to help John reclaim his program. If someone wants the real pcdoconcall, get it from John Bryson the owner and developer of the program. This program does everything it claims to do. Beware of anyone else selling his program and ripping you off.
