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  • Report:  #825114

Complaint Review: Peoplesmart - Internet

Reported By:
DaleK - St. Paul, Minnesota, United States of America
Submitted:
Updated:

Peoplesmart
www.peoplesmart.com Internet, United States of America
Phone:
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
Despite promise of trial period, PeopleSmart will charge your card immediately. I did a check on myself to check accuracy, and they did not find a speeding ticket I got a few years ago - my insurance company did. Should be simple. I asked for a full refund based on bad data, and they pass the buck to data suppliers, and no refund. DO NOT USE THIS 'SERVICE'. is is useless


1 Updates & Rebuttals

Chelsea-PeopleSmart

Redwood City,
California,
USA
Response from PeopleSmart

#2UPDATE Employee

Fri, January 20, 2012

Hi, we are sorry to hear you did not find the information you were seeking. When you purchase a report from PeopleSmart, you have the option to sign up for a 7-day free trial membership. You may cancel at any time in that period to avoid a charge. The immediate charge you are referring to is likely the $1 charge we perform immediately to verify an account before authorizing a membership. This charge is then returned to your account. If you keep the membership, you will be charged $39.95 at the end of the trial period for the annual membership. If you feel you have been incorrectly charged, we would be happy to issue a refund. Please contact us at 1-888-813-0008. Sincerely, Chelsea-PeopleSmart.com. 

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