- Report: #760005
Complaint Review: PeopleSmart - Omaha NE Internet
Reported By:
Kacey -
Mountain View, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
PeopleSmart
P.O. Box 391146 Omaha NE, Internet, United States of America
Phone:
Web:
www.peoplesmart.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
PeopleSmart Deceptive online marketing, bait and switch, offered 7 day free trial $1.95 but charged $39.50 month, Internet
I needed a phone number and agreed to 1.95 fee plus free trial. PeopleSoft automatically billed my bank account $39.50. The invoice didn't specify a subscription service. The website is "marketing fluff" with BBB and other endorsements, but if you dig deep you find legal agreement and requirements for customer to find the link to opt out. This is intentional and deceptive.
I have requested a refund but received an email that I will not get one. I didn't request an ongoing service but was trapped by this deceptive marketing website. I tried to call the 1 800 number but received only an automated message.
Deception in Omaha! I would join a class action lawsuit to protect the integrity of internet commerce.
I have requested a refund but received an email that I will not get one. I didn't request an ongoing service but was trapped by this deceptive marketing website. I tried to call the 1 800 number but received only an automated message.
Deception in Omaha! I would join a class action lawsuit to protect the integrity of internet commerce.
2 Updates & Rebuttals
Kacey
Mountain View,California,
United States of America
SmartPeople rip you off
#2Author of original report
Wed, August 03, 2011
They advertise "hype" guarantee satisfaction but then overcharge and conceal
"Your purchase is backed by our 100% satisfaction guarantee"
I'm not at all satisfied. I ordered a phone number for $1.95 but was charged $39.95 for service that I didn't request. Deleting my account doesnt work unless I dive deep into the website and follow the secret path.
Nancy
Steilacoom,Washington,
U.S.A.
READ
#3Consumer Comment
Wed, August 03, 2011
I went to the web sight, put in a name, and this came up.
Special Offer with 7-Day FREE Trial
of 1-Year Unlimited Search Access
Includes unlimited people searches, email searches, phone lookups and available public records. Membership is free for 7 days then automatically billed for $35.40 per year.
Report + Free Trial*
$1.95
Report Only
$4.95
I think that is explicit. IT is right there . READ it. ANd don't complain or whine when you don't. YOU ripped yourself off.
