Skyview Exotic Car Rental
Orlando,#2REBUTTAL Owner of company
Sat, October 20, 2007
He rents a Hummer for one day, the next day he tells us the lug nuts were loose. If I rented it, I would've called the rental car agency and told them immediately about the problem. I would've gotten another car then. Instead he puts 300+ miles on the vehicle!!! The bolts must've been real loose! The wheel should've fell off in less than a mile. The old saying, "This is a free country" but not at my rental car agency. You rent, you pay. But it's a good scam, maybe I'll come to your country and do the same thing. But I will do the smart thing, I'll make sure I rent a real expensive car and try to get it for free. At first we ran his credit card, it came back "declined". Then, he gave us another card it was also "declined". We tried a third card, and it barely had enough to cover the rental. So, "who's scamming who?"
JCarerra
Orlando,#3Consumer Comment
Mon, September 17, 2007
Wow, Its amazing to me that someone would rent you a truck that has wheels falling off and then refuse to give you a refund! I mean in Orlando Florida the land of Disney and Universal why would someone conduct business like that? It is not just the tire companies fault. SkyView Exotic Car Rental should have checked the tires on the vehicle before it left their store, just like they checked to see if your credit card was valid. What if the wheel had fallen off that truck at 55MPH on I4? Then what could have happened. I agree with Ian, it wasnt about the money it was the principle that they rented out a car with serious problems and then didnt have the decency to fix the issue. Its nice to know that they dont take car of their vehicle. Thank you Ian for the information and the warning. It doesnt take much to see that they dont care about their customers. J.C.
Dave
Jacksonville,#4Consumer Comment
Wed, July 18, 2007
You rent a Hummer, and want a refund because the lug nuts were loose!!! Because you got scared? Please. It wasn't their fault, it was the fault of the tire company, they didn't torque the bolts correctly. The rental company had nothing do to with it, and even tried to give you about $90.00 back on your rental, which was above and beyond in my opinion. They could've have told you to piss-off, but they were nice and tried to compensate. You weren't injured, you were scared. Being scared doesn't qualify you for a $305.00 refund on the Hummer. Not in this country! You drove it all day after it was repaired.