- Report: #1178109
Complaint Review: Petland Naperville - Naperville Illinois
-
Author Not Confirmed
Why?
Petland Naperville
720 SR 59, suite 112 Naperville, 60540 Illinois, USA
Phone:
630 357-3800
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Petland Naperville Petland Naperville committing fraud by selling mutts as hybrid designer dogs. Naperville Illinois
Report Attachments
I lost my long time friend Toby to congestive heart failure. I was totally devastated. After a few weeks, still suffering over the horrible loss, I went to Petland in Naperville, Illinois. I told them about losing my Toby and how there was an emptiness inside being without him. They showed me a couple of puppies and I fell in love with one. Long story short, they said he was a Morkie hybrid designer dog and his price was $2000. His papers also read as such. When I told them I couldn't afford it they reduced the price to $1500. I said that I still couldn't afford that much they came back with a price of $900 because he was there for a long time and he was already 4 months old. I purchased him and called him Gio.
I took Gio for his first appointment at the vet Petland required. The vet asked me what his breed was. When I told her she looked at me and said "are you sure" and recommended I a have a blood panel/dna test done. I received the results back which read that Gio is a poodle mix and not a Morkie.
i brought my test results back to Petland. The supervisor said that his chip he has is probably the wrong one or some how was switched. She put me in contact with Positive Solutions which is the company that handles complaints for Petland. The person I talked to said he was a personal friend of the owner of the Naperville store and he will get this matter resolved quickly. All I asked for was half of Gio's price and the cost of the blood panel/DNA test. A week later he called back and said "the Vet never questioned his breed and that blood panel/DNA tests are not 100% positive so sorry but we can't do anything for you". I told him someone is lying here, that if it wasn't for the vet questioning it in the first place, I would have continued to think he was a Morkie. It makes me sick how places like these take advantage of people that are grieving. I'm so mad I just don't know what to do.
