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  • Report:  #406665

Complaint Review: Petland Sarasota - Sarasota Florida

Reported By:
- Sarasota, Florida,
Submitted:
Updated:

Petland Sarasota
5380 Fruitville Rd Sarasota, 34232 Florida, U.S.A.
Phone:
941-343-9752
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
DO NOT PUCHASE A PET FROM PETLAND!!! On August 29th I purchased a Macaw from the Sarasota Petland. When I purchased the bird, she came with a Petland complete warranty. I was assured the complete warranty covered the birds health from the date of purchase up to three years as long as the bird underwent a check up by their Vet within 72 hours of purchase which was conducted. Since then, my Macaw has had absolutely no contact with other birds except for the birds she was raised with at the Sarasota Petland. One night after having the juvenile bird for three months she suffered from severe vomiting and stopped eating. This occurred late at night and she was brought to an avian specialist the same evening the illness occurred. Since then, my bird has been diagnosed with Proventricular Dilation Disease AKA Macaw Waste Disease. After doing research on my own, and what was explained to me by an Avian Specialist I learned this disease or virus can either be hereditary, or contracted from another bird, mainly at a young age. I contacted the store and the Petland Claims and Warranty Department who would not return my phone calls for several days. After several days of receiving the Petland runaround they assured me the virus was not contracted from one of their birds, nor was my parrot born with the virus even though she's had absolutely no contact with other exotic birds. My parrot whose average life expectancy is 65 years old, will be extremely lucky to live to 65 months. So far, after the purchase price of the bird and Vet bills, the total cost is nearing $3,000 with Petland showing little to no remorse. To make matters worse, I politely told them they should test the Macaw my bird lived in the same cage with and they never did. That macaw is still listed for sale at the Sarasota Petland.

Ryan

Sarasota, Florida

U.S.A.


1 Updates & Rebuttals

Laurie

Haslet,
Texas,
U.S.A.
Petland accused by Humane Society of supporting Puppymills

#2Consumer Comment

Wed, December 31, 2008

http://www.consumeraffairs.com/news04/2008/11/hsus_pet_stores02.html This article from ConsumerAffairs.com on Nov 21 is about Petland and the puppies it sells are from puppymills - Stands to reason that all pets purchased through Petland would also be of questionable health and background, whether it be a puppy, kitten or bird.

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