- Report: #781096
Complaint Review: PetLand - Palm beach gardens Florida
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Author Confirmed
Why?
PetLand
3914 Northlake Blvd Palm beach gardens, 33410 Florida, United States of America
Phone:
561-626-8600
Web:
www.PetLand.com
Categories:
Business Rating:
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PetLand Sells SICK puppies & does not honor warranty or follow FL law Palm beach gardens, Florida
I purchased a $2300 french bulldog from this store on 8/21/11; she was checked by my vet 8/22/11; taken back on 8/23/11 for coughing, runny nose, lethargy - gave antibiotics. Took her back 8/26 bc still not better - gave more meds; that Sunday 8/28 she was in respiratory dsitress belly breathing and had to be hospitalized. She had a 103+ fever, had to put in oxygen cube to ease breathing and pulled through 5 days later & got to come home. Since my vet is a wonderful vet, my bill was only $1,000 for 5 days of IV meds, oxygen therapy, syringe feeding and IV fluids....Petland decided what they would pay (store decision) was $238....? HUH? My vet wrote a letter, I documented everything and followed the law exactly for notifying them, proper bills being given, etc - still they want to pay $238? Not to mention, she is now still, at 9/23/11, taking antibiotics to get rid of this horrible infection in her lungs! NEVER BUY A PUPPY FROM THIS STORE!! They claim to have a 14 day warranty but they do not honor it! We have filed a small claims case against them, as what they did violated FL law for health guarantee. (luckily my vet let me know this - bad consumer research on my part, I know) PLEASE, PLEASE, AVOID THIS STORE. They are independently owned and PetLand corporate does not make them honor the warranty. It is up to each store. Also, I saw them giving her liquid medication when I picked her up and when I asked what it was they said "kennel cough preventative" My vet said no way; no such thing... She was probably already sick and it was antibiotics and that is why she was sick again within a couple of days off the meds once we took her home. So not only did they sell me a sick dog, but they knew she was sick and conspired to cover up that fact and sell her anyway. Buyer beware!
2 Updates & Rebuttals
Petland
palm beach gardens,Florida,
United States of America
same as petland
#2General Comment
Sun, July 29, 2012
same warrenty co, same manager, same breeders, same akc companion cert.,same store, same location ,same vet ,same transporters and linked to all old petland sites!what is the difference? Petland is in south america also!It is wold wide!
Internet53
Florida,United States of America
Best Pet For You
#3General Comment
Tue, November 08, 2011
This store is now known as Best Pet For You as they lost their PetLand franchise for exactlty what this woman is claiming. They were also known as Pet Zone for a very short period of time. The owners are both foreigners that naturalized into this country from south america.
Please DO NOT purchase from this store or their store in Pembroke Pines!
