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  • Report:  #113329

Complaint Review: Philadelphia Auto Haus - Philadelphia Pennsylvania

Reported By:
- Abington, Pennsylvania,
Submitted:
Updated:

Philadelphia Auto Haus
6213 Roosevelt Blvd. Philadelphia, 19149 Pennsylvania, U.S.A.
Phone:
215-831-1800
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On December 4, 2002 I picked up a $20,000.00 (Auto Loan) cashiers check from my credit union to purchase a vehicle from the Car Lot that used to be Import Auto

Outlet @ 6213 Roosevelt Blvd but now is under Philadelphia Auto Haus (same ownership). I did indeed purchase a 1999 Ford Expedition. About a week later I

spoke with the sales representative Nina @ Import Auto and informed her the Expedition was running really bad and I wanted to bring the vehicle back, she agreed to let me return the vehicle. Once I came to return the vehicle on December 19, 2002, she then told me that she would be able to put me in a 1999 Mazda 626 that was in excellent condition, I hesitantly agreed. Nina then gave

me a $20,000.00 check to take back to my credit union to pay off the loan for the Expedition but once I arrived @ my credit union and she faxed over the bill of sale for the Mazda 626 and they cut me another check for that vehicle. At that time I expressed my dissatisfaction with both vehicles and with no other choices of a comparable vehicle, I felt like I was being coerced into buying the other vehicle. The credit union representative informed me I did not have to get that car and they would just cancel the new check for the Mazda 626. So as far as they were concerned, with the interest paid out of my pocket, the auto loan for the Expedition was paid off.

The next day about 9:00 a.m., I received a call from my credit union informing me that Nina from Import Auto called them and said that I never returned the

Expedition and that she had let me drive the $20,000.00 check down to the credit union in the Expedition. I immediately went to Import Auto where an employee on

the lot was taking the tag from the Expedition off of the Mazda 626. I asked Nina why she lied to my credit union and she acted as if she didn't know what I

was talking about. I then called the police and they simply made a report. The Expedition was nowhere on the lot, I asked the police to get the tag that I had

left on the Expedition because I was unaware that I was supposed to take it when I returned the truck the previous day, the police asked them for the tag but the

denied having it.

A few days later the check Nina had given me came back to my credit union as a stop payment, and my credit union informed me that I still owed them $20,000.00

for the loan on a vehicle that I no longer had. I reported the vehicle stolen since it was still my responsibility. I was then contacted by a detective

Speller in the 31st precinct, who informed me I am one of several victims of the same crime. Here it is almost two years later and no one has helped me. I

have spoken to the owner of what used to be Import Auto and now is Philadelphia Auto Haus. He is the same owner from Import Auto, David Homaijani. He acknowledges that they did receive the Expedition back on December 19, 2002 and has basically given me the run around. I believe he is trying to give me the run around until the statute of limitations runs out in December.

I consulted an attorney who wrote a letter threatening suit to Philadelphia Auto Haus. My attorney spoke with Mr. Homaijani's attorney and his attorney said they

would be willing to give me a $13,000.00 vehicle since that was the price of the Mazda 626 that I never returned to buy and return $7,000.00 to my credit union.

So at the advice of my attorney on September 25, 2004 I went to make a deal with Mr. Homaijani. When I arrived at the car lot he said he was unaware his atty.

had made such an offer and had to consult his atty. He has not yet contacted me and every time I talk to my attorney about filing suit he tells me he will speak

with his partners and to call him back. Exhausted with trying to resolve this matter amicably I went to the D.A. office to file a criminal complaint against

Mr. Homaijani, only to be told that it is not a criminal matter but a civil matter.

At this point I am in debt about $32,000.00 for this vehicle that I had for 15 days. I'm almost out of time and I do not have the money for an attorney to sue

Mr. Homaijani only for him to file bankruptcy or find another way to swindle out of giving me either a vehicle or paying my credit union back. My credit has been

destroyed and he has stolen $20,000.00 from me. This is a crime, Philadelphia Auto Haus and Mr. Homijani are criminals and if nothing else the public deserves

to know about it. Please Help Me.

Eagerly awaiting your response

Nikkie

Abington, Pennsylvania
U.S.A.


2 Updates & Rebuttals

Nikkie

Abington,
Pennsylvania,
U.S.A.
Philadelphia Auto Haus #1 in customer satisfaction

#2Author of original report

Wed, April 13, 2005

My previous complaint against Philadelphia Auto Haus has been resolved. The owner Mr. Homaijaini is an honorable man running an honorable business, which I would gladly refer any and everyone to his auto lot. I have found that my initial complaint against Philadelphia Auto Haus and Mr. Homaijani was a great misunderstanding that once bought to his attention, Mr Homaijaini immediately set out to resolve. I have apologized to Mr. Homaijani for my negative comments about him and his company and we are in the process of resolving this issue. I would advise any future customers of Philadelphia Auto Haus to do business with them, because any company that cares enough to make sure any complaint or conflict is resolved and assures the customer of the companies integrity, is definitely a company that will prosper and be advertised by good recommendations from customer to customer. It is refreshing that while several used car lots have the bad reputations of deceptive sales practices, Philadelphia Auto Haus has proven to be a reputable used car lot that restores the primary objective, which is customer satisfaction.


Nina

Philadelphia,
Pennsylvania,
U.S.A.
SCAM ARTIST CAUGHT!!!!

#3UPDATE Employee

Wed, November 10, 2004

Philadelphia Auto Haus is a reputable establishment. It is owned and operated by a husband and wife team who pride themselves by doing business in an honorable and ethical way. Nikkie did indeed try to purchase an auto from Philadelphia Autohaus. She had initially decided to purchase the 1999 Ford Expedition, which was in excellent condition and included a 6 month bumper to bumper warranty. After a few days she came to us with a sad story stating that due to personal circumstances she could not afford the payments on the Ford Expedition. Wanting to help her we agreed to reduce her payments by buying the Ford Expedition back and have her purchase a less expensive model, a 1999 Mazda 626. We did cut a check to her credit union and in the back and forth process- Nikkie tried to fraudulently keep one of the vehicles while keeping all the money. We were in contact with the credit union and when Nikkie realized she could not pull off her scam she parked the Ford Expedition on a side street behind our dealership and dissappeared for more than 20 months. Now she's demanding either a car or money to which she is not entitled. If Nikkie ruined her credit it was because of her own wrong doing.

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