Nikkie
Abington,#2Author of original report
Wed, April 13, 2005
My previous complaint against Philadelphia Auto Haus has been resolved. The owner Mr. Homaijaini is an honorable man running an honorable business, which I would gladly refer any and everyone to his auto lot. I have found that my initial complaint against Philadelphia Auto Haus and Mr. Homaijani was a great misunderstanding that once bought to his attention, Mr Homaijaini immediately set out to resolve. I have apologized to Mr. Homaijani for my negative comments about him and his company and we are in the process of resolving this issue. I would advise any future customers of Philadelphia Auto Haus to do business with them, because any company that cares enough to make sure any complaint or conflict is resolved and assures the customer of the companies integrity, is definitely a company that will prosper and be advertised by good recommendations from customer to customer. It is refreshing that while several used car lots have the bad reputations of deceptive sales practices, Philadelphia Auto Haus has proven to be a reputable used car lot that restores the primary objective, which is customer satisfaction.
Nina
Philadelphia,#3UPDATE Employee
Wed, November 10, 2004
Philadelphia Auto Haus is a reputable establishment. It is owned and operated by a husband and wife team who pride themselves by doing business in an honorable and ethical way. Nikkie did indeed try to purchase an auto from Philadelphia Autohaus. She had initially decided to purchase the 1999 Ford Expedition, which was in excellent condition and included a 6 month bumper to bumper warranty. After a few days she came to us with a sad story stating that due to personal circumstances she could not afford the payments on the Ford Expedition. Wanting to help her we agreed to reduce her payments by buying the Ford Expedition back and have her purchase a less expensive model, a 1999 Mazda 626. We did cut a check to her credit union and in the back and forth process- Nikkie tried to fraudulently keep one of the vehicles while keeping all the money. We were in contact with the credit union and when Nikkie realized she could not pull off her scam she parked the Ford Expedition on a side street behind our dealership and dissappeared for more than 20 months. Now she's demanding either a car or money to which she is not entitled. If Nikkie ruined her credit it was because of her own wrong doing.