On December 22 I went into this dealership to purchase a new 2020 Equinox. The car I was driving was a 2019 Buick encore, and it was difficult to get in and out after my knee surgery. I had all necessary paperwork. They made the deal I signed all the papers and wrote a check for &18927.00 . In March of this year I was contacted by the dealer,and told I did not In fact own the car I traded in that the dealer in Florida where I purchased it had instead placed me in a 3year 1pay lease. They demanded that I return the equinox and they repurchased the Buick and have it back to me.when I traded it in it had 7126 miles, upon return it had 21026 miles.
My l lease is for 36,000 miles and I still have 2 years left. They are refusing to return all of my money from my purchase,their offer is $5200 including cancellation of warranty. Why am I not getting all of my money back ? They were the ones that didn't do a vin# check to find out if was a lease, then none of this would be an issue. I am also out $1450 for transport to have the card exchanged as I was stuck in Florida waiting for the time I could safely trave
Robert
Irvine,#2Consumer Comment
Thu, June 18, 2020
While you(or are you your friend) try to blame everyone else, in the end this is YOUR responsibility.
By the previous narrative you knew it was a lease...it was in the name. It is not up to this dealer to figure out if you own the car or not, this is somethng that as a responsible adult you are supposed to know. You say you brought all necessary paperwork when you bought the car. Exactly what paperwork did you bring?
Part of the paperwork you signed was a legal assertion that you owned the car you were trading in. By signing those documents when you don't own the car that may have been considered fraud. As such you could be held responsible for all costs related to "unwinding" the deal. Including the use of the car during the time you had it, the cost it took them to recover your old car, and any other legal expenses they incurred. Which is likely where most of your money went.
Of course if you disagree with the amount you received you can go file a small claims case against them. They will have to show why they witheld the money. But in court you will have to show how they violated the contract and why you are owed the money. I can just about guarantee the "it was their responsibility to check if my car was a lease" isn't going to fly with the judge. So you better come up with something better than that.
Good Luck
Momo
United States#3Consumer Comment
Tue, June 16, 2020
It was YOU who didn't have the COMMON SENSE to READ the paperwork when YOU transacted for the trade-in car! The paper work WHICH YOU FAILED TO READ, would have told YOU the deal was a CAR FLEASE! YOU blew this...YOU caused this and YOU ALONE are to blame for this!
Anybody with half a brain would have READ the contract and WOULD HAVE KNOWN exactly what type of transaction it was! Don't waste the effort writing back something stupid like 'you must work for them' because I don't! Instead, go find some way to increase YOUR COMMON SENSE from near ZERO to some appropriate level because YOU certainly need it!