- Report: #194122
Complaint Review: Phoenix Custom Apparel - Denver Colorado
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Author Confirmed
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Phoenix Custom Apparel
3660 East 40th Avenue Denver, 80205 Colorado, U.S.A.
Phone:
303-289-3540
Web:
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Phoenix Custom Apparel ripoff for team uniforms for drag racing operation Denver Colorado
An order for a drivers suit and team uniforms was made with a company that is supposed to be pretty decent. The reason is they have a few bigger name companies that they produce uniforms for. When I ordered them, I gave the sponsors web address three time and it was on the reply to my emails as well. THEY STIIL SPELLED IT WRONG.
When I tried on the $758.00 dollar driver uniform, it was a joke. The pants were a size 46 and I were a 36. The jacket was just ok. I was told that the jacket would have my name stitched into it with driver aboe. Not there. Same with a "crew" shirt.
My name was there nothing else. It was supposed to be shipped no later then the 20th of March and received in about 3 days. It actually came the afternoon of April 1st at the end of the race for the day. The uniforms were ordered for the sponsor and REALLY needed at this, the sponsors home track race. Eric Cody of Phone Custom Apparel asked why no email complaint was made.
Bottom Line is they all want MORE money for fixing their screw ups. They always tell you differently but, in the years I have been doing this, it is always a lie on the phone and then they will not send it back unless you send the money.
Like this order, it had to be paid 100% in full befor they shipped even ONE sample shirt. So your screwed if it is wrong. I got the shaft and this report is to hopefully stop ONE other budget racer or team from getting it also. By the way, if you do not believe it, the email can be forwarded to you showing they want to be paid for fixing the shirts!
Brian
berlin, New Jersey
U.S.A.
When I tried on the $758.00 dollar driver uniform, it was a joke. The pants were a size 46 and I were a 36. The jacket was just ok. I was told that the jacket would have my name stitched into it with driver aboe. Not there. Same with a "crew" shirt.
My name was there nothing else. It was supposed to be shipped no later then the 20th of March and received in about 3 days. It actually came the afternoon of April 1st at the end of the race for the day. The uniforms were ordered for the sponsor and REALLY needed at this, the sponsors home track race. Eric Cody of Phone Custom Apparel asked why no email complaint was made.
Bottom Line is they all want MORE money for fixing their screw ups. They always tell you differently but, in the years I have been doing this, it is always a lie on the phone and then they will not send it back unless you send the money.
Like this order, it had to be paid 100% in full befor they shipped even ONE sample shirt. So your screwed if it is wrong. I got the shaft and this report is to hopefully stop ONE other budget racer or team from getting it also. By the way, if you do not believe it, the email can be forwarded to you showing they want to be paid for fixing the shirts!
Brian
berlin, New Jersey
U.S.A.
