Phoenix Engine Rebuilders
Phoenix,#2REBUTTAL Owner of company
Thu, May 21, 2009
Here at Phoenix Engine Rebuilders we strive to give excellent customer service. In our 40 years of business we have always put the customer first and foremost. In regards to the situation with Matt Cruse the customer acted too fast and, by his own omission, admitted to filing the claim prematurely. We have since worked through the misunderstanding with the customer and have reached a mutual agreement in regards to the matter. We now both consider the matter settled at this time and the customer is satisfied with the outcome.
Phoenix Engine Rebuilders
Phoenix,#3REBUTTAL Owner of company
Thu, May 21, 2009
Here at Phoenix Engine Rebuilders we strive to give excellent customer service. In our 40 years of business we have always put the customer first and foremost. In regards to the situation with Matt Cruse the customer acted too fast and, by his own omission, admitted to filing the claim prematurely. We have since worked through the misunderstanding with the customer and have reached a mutual agreement in regards to the matter. We now both consider the matter settled at this time and the customer is satisfied with the outcome.
Hospiceclothing
phoenix,#4Author of original report
Sat, June 21, 2008
phoenix engines reported to thr bbb that they would try to fix the engine for me and if they couldnt fix it they would refund my money i will update when this matter has been closed