Toni
Calgary,#2Author of original report
Sat, January 28, 2012
Well, I am happy to report that I just returned from Pink Lime and now have a lovely hair cut and more importantly IT'S ALL ONE COLOR!
Bassem, the owner, was at the salon and ensured that I was well taken care of - at no charge and no hassle.
A lovely stylist removed the black roots (sorry, I can't remember your name) and then Katie took over and with expert precision, repaired the color and cut. This was the kind of experience I had expected from Pink Lime when I bought my vouchers. From now on it's Katie or no one for me.
Thanks for fixing the problem and being professional about it!