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  • Report:  #829098

Complaint Review: Pink Lime Hair Salon - Calgary - Calgary Alberta

Reported By:
Toni - Calgary, Alberta, Canada
Submitted:
Updated:

Pink Lime Hair Salon - Calgary
918-5th ave sw, Calgary Calgary, Alberta, United States of America
Phone:
403 242-7465
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I bought 2 dealfind coupons for a cut, color, and style at Pink Lime Calgary.  $59 each

My first experience at this salon I received a decent color and really poor, uneven cut.  The girl blow dried my hair, and then after I asked, ran a straightener through it as though this was not part of her job.  You would have thought I had asked her to split the atom rather than do her job.

My next experience at this salon, I asked for a trim and the girl cut 2 inches off in the most hastily done hair cut ever - removing all texture and style from my hair!  I now have an uneven, blunt, no texture hair cut that looks horrible when styled. 

The color was something else all together!  I have brown hair (ok, actually it's grey).  Now I have roughly 2 inches of black roots with the rest brown.  Guess that's what happens when the stylist leaves the "assistant AKA shampoo girl" incharge of the clients color! 


1 Updates & Rebuttals

Toni

Calgary,
Alberta,
Canada
Pink Lime Massacre UPDATE

#2Author of original report

Sat, January 28, 2012

Well, I am happy to report that I just returned from Pink Lime and now have a lovely hair cut and more importantly IT'S ALL ONE COLOR!

Bassem, the owner, was at the salon and ensured that I was well taken care of - at no charge and no hassle.  

A lovely stylist removed the black roots (sorry, I can't remember your name) and then Katie took over and with expert precision, repaired the color and cut.   This was the kind of experience I had expected from Pink Lime when I bought my vouchers.   From now on it's Katie or no one for me.  

Thanks for fixing the problem and being professional about it!





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