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  • Report:  #135715

Complaint Review: Pizza Hut - Aurora Colorado

Reported By:
- englewood, Colorado,
Submitted:
Updated:

Pizza Hut
1545 South Havana Street Aurora, 80012 Colorado, U.S.A.
Phone:
303-690-4540
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My wife and I ordered a pizza over the phone for her little sister along with our children with a credit card from another location. When the pizza got there since she did not have the card they not only didn't give her the pizza but they charged us twice on our credit card. They told us to bring them a copy of our credit card statement to show them we were charged more than once so we can get it fixed. We both work so it took us more than one day to get it up to them, it took two. Once we were able to get up there they said that they can't do anything after one business day and we have to take it up with our credit card company. They billed us two times for 15.13 and why should we have to do anywork to get our money back when it was their screw up and we didn't even get the pizza anyways. I will never eat no pizza hut anywhere just for that reason.

Larry

Englewood, Colorado
U.S.A.


1 Updates & Rebuttals

Allen

Saint Cloud,
Florida,
U.S.A.
You Do Have A Choice !!!

#2Consumer Suggestion

Mon, March 21, 2005

Even if they are the ones that messed up by charging you twice it is you that has to take action. It is up to to dispute both charges with your credit card company. You only have to do this if you don't want to pay. You have 60 days or two billing cycles to dispute the charges or it is considered a valid charge. It's your choice. An informed consumer is a wise consumer.

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