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  • Report:  #202528

Complaint Review: Pizza Hut - Tampa Florida

Reported By:
- Tampa, Florida,
Submitted:
Updated:

Pizza Hut
402 S. Dale Mabry Tampa, Florida, U.S.A.
Phone:
813-879-3311
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I have ordered from Pizza Hut routinely in the past. Many times I reach someone on the call who seems very unhappy and I am sick of dealing with their rude behavior. For the first time, I decided to talk to a manager and asked to speak to someone. I was placed on hold and left there. After 15 minutes, I hung up and called back and got "ERIC" (a manager)...this is in S. Tampa on S. Dale Mabry. I tried to explain what I had dealt with and he just laughed. I went to the Pizza Hut websste and tried to explain my experience. The website is also difficult and I am not sure that they got my message or even care. I will never order from them again. I would appreciate your support.

Allan

Tampa, Florida
U.S.A.


2 Updates & Rebuttals

Mel

Tampa,
Florida,
U.S.A.
Rich South Tampa A**holes

#2UPDATE Employee

Wed, August 16, 2006

It's really funny to read customers complaints, b/c you guys embellish so much! Like if you were really on hold for 15 minutes, the phones would have rerung, and someone would have picked up. EriK IS a manager and a good one at that. Half the problem is that all you rich jerks think that everybody should cater to you, and when we don't you get pissed off! 1/2 the complaints are complete bull, and we know that, we can look up how many times you complain, and or how many times you get free pizza. To the comment that everytime you order on the phone you get someone rude, 1/2 the time is b/c you expect that, and you have a attitude when you order. SO when the phone person gets an attitude with you, you see that as a opprtunity to get free stuff. Our resturant is a good one, and better than most in our area, I'm not saying that we never screw up, b/c we when we do, we do whatever we can to set it straight. You can't give everyone the world... which some customers don't realize! :)


John

Clearwater,
Florida,
U.S.A.
Basically the same experience in Largo

#3Consumer Comment

Mon, July 24, 2006

Hello Allan, I have also posted a complaint tonight about Pizza Hut. I too have gone to thier website & my problem w/ them was 2 1/2 months ago & they stall have not responded to me. If you actually get a response from them, please post it in here. And, if possible, if they leave a call back phone number. The numbers on the website are useless unless you enjoy prerecorded messages & like pressing buttons just to hear more messages.

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