Complaint Review: Pizza Pizza Limited - Internet

Pizza Pizza's lawyer seems to think some of my comments were slanderous, however I feel that they were presented in a manner, with a disclaimer explaining that what was written was my own personal opinion (I'm allowed free speech and I'm allowed to have my own personal opinions). Well, let them sue me for comments I went into court and swore on a bible for. Let them sue someone who has no money or belongings to take. Waste your money Pizza Pizza, that's what I want, for every penny that is spent the people who made my life hell for many months gets weaker. I am spending all day today to get things straightened out, I think Pizza Pizza still doesn't realize the severity of the situation, I now have the right to repeat what I swore on a bible in court, if Pizza Pizza denies those allegations then they should have thought of taking me up on the offer of making the owner swear on a bible that he did not do this (of course the reason why they wouldn't is quite simple, liars look extremely bad in court). Anybody that makes evidence disappear to avoid lawsuit is a liar in my books. I'll let Pizza Pizza spend their money filing stuff and I'll countersue, for lost wages (my time) and for anything else that I can get. Bring it on. I need only publish a transcript to bring out the truth, the courts already have access to that documentation even, so please do and we'll do an extensive review of things, two witnesses that say the slice went missing and an established judgement to our favour speaks for itself, that business was dishonest in making that slice disappear, and to stop this from ever happening again this business has to pay for it.

Court was interesting today. I went in, had my case all ready, and then forgot two documents. My contract and my bank statement, which I had left somewhere because they were out when my client had come over a few days ago. I think it may have been thrown out when I was cleaning my room, for months it has sat in trashed condition because I've had no time to clean it up, I've been too busy with this, and my client, and new developments, and sleeping, and some relaxing time (mandatory in order to maintain high productivity), and other long-terms issues I have to deal with. They've eaten up a large chunk of my time, the little that I have kept track of and can account for is a sizeable enough chunk, nevermind the amount that I didn't keep track of. This has cost me alot but now I am in a position to offer you people some real tangiable evidence regarding what kind of sleeze ball the owner of this business is. I first went up to the witness stand and presented my account, I'm at a witness stand, and I always speak at them, and always during the pre-trials would I stand at the table to present evidence instead of lugging it up to the stand, lacking a chair and I'm not sure about there being enough space for me to prepare my evidence. This process also puts me on the spot, and gets the judge frustrated when I have to move my nicely laid out evidence on my big workspace over at the table. Well ok so I didn't know that I had to present evidence there, it's nice that the defence gets the luxury of actually having a decent workspace to do that with, whereas I did not. Anyways I mentioned various pieces of evidence when I was at the stand, and I had mentioned that it was in my briefcase or on the table. The judge should have requested it. When I went to present the evidence when I had returned to which I felt should have been the proper place to give evidence, the judge mentioned that I need to do this at the witness stand. Did the defence's lawyer have to give their evidence there? This is not a fair practice in court, the judge was unfair and the simplest and least wasteful thing to do would be to take into account the evidence, that somewhere along the line, would be looked at by a judge because your d**n straight I'm going to appeal this. As well, the judge apparently had alot of no-shows and I was almost one of them because I had gone back to my house to get the missing documents. I was not really looking good when I showed up at the last possible minute and after having been called by the court 3 times (if not more). My lack of rest from working a grueling schedule for my client these past two days didn't help much, nor did the defence being allowed to present information about a settlement offer made 7 days (after the 14 days before the trial cut-off for submitting new evidence) late really help either (but that's ok, I don't know how much that may have swayed the judge's decision). The defence did have a valid point. The notice was not sufficient, by the time those notices arrived, it was already into the 14 days before the trial cut off limit. So I have won, I break even with alot of lost time. I still don't feel what happened today is right, I'm going to appeal the decision and fight pizza pizza because I want some real justice to be served. If they are allowed to get away with hiding evidence and then just paying a lawyer to say things on their behalf, it means that everybody should do that to get a good shot at scaring a victim away from seeking compensation. The lawyer was meant for intimidation, but it didn't really work. I will be presenting some more comments, copies of documents, and photographs to demonstrate my case, this was what I wanted to use today in court but couldn't. I will also point out now, that since the judge came up with a judgement in the amount of $1400 minus $300 (for the defences expense during 1 wasted pre-trial), I have already won. I think that since there wouldn't have been a pre-trial, had I not sustained the injury to my tooth due to the negligence of that store owner, that he is entitled to expenses that are directly related to the whole situation he has instigated, and lost in court. I will also argue for punitive damages, as I feel the judgement to my favour shows that this judge found my statements to be truthful, so truthful in fact that he didn't need to even hear anything from my witness (my sister) other than, yes I am going to co-oberate (not sure on the spelling of that word sorry, spell checker can't figure it out) his testimony. Perhaps I could have had the opportunity to present evidence still when my sister had the chance to take the stand, however, the judge dismissed her "yes" as all that he needed, hence I was not heard properly in that court room, my case has suffered in round one because of this. I'm getting my papers for "Court, Round two". This time I'll get the knock out because I have the truth on my side, as well as a vendetta that demands justice for such dishonesty, that extends even into the courtroom from the defendant (and he isn't there to look like a liar in front of the judge, such a shame that is, I would get my punitive damages for sure! Judges deal with alot of people and I'm sure have a well developed ability of understanding a persona (yes, personality, not person.) quickly). Furthermore, the defence lied in court. Ruth Mercer from Kestenberg Siegal Lpkis LLP, barristers and soliciters, claimed to not have recieved evidence which she did in fact recieve. I have thought about things, and remembered how events have unfolded (wow that lie really did catch me off-guard though, "the (phone) bills were only $15" and "we have not recieved the (phone) bills". Both statements are false and I have traced back my steps and have figured out how I can prove this. I first sent a fax, shortly after having filed for a trial, at the human resources building here in burlington. I have a total of 14 documents for the dental stuff, which I faxed at one point. I have a total of 11 pages (22 pages on both sides) for the phone bills. I have notes on the papers I originally served the owner with, I faxed that too, both front and back. Not to mention the 10 pages for my contract with a client to establish income. So I have established that in total, there should be 14+22+2+10=48 pages in total must be sent. So how much did I send them? 27 pages on 5/30/03 10 pages on 06/11/03 That brings the total up to 37, making the only possibility here is that I did not send them half of the bills (or perhaps a -1 page error if one of the two cover pages were counted). This renders it impossible that I did not send the bills. My sister mentioned afterwards that she remembers faxing them, and I'm pretty sure I wouldn't have faxed the bills from the human resources center because I was bending the rules a little and using the fax for my case and not for human resources purposes (like developing a business plan and faxing it out, that sort of stuff). I also seem to have noticed that with the defence's package, the fax is copied page for page, and has numbers from 2 to 17. The 1st page is the cover letter but was not counted with the original outgoing fax from my sister's work. There is 11 pages missing there. There is nothing else that I have written about, in email, or on sites, or have said through spoken word, that would otherwise indicate that I did not send these bills out. There is nothing else indicated in any email, communication, and never in court, that could fill in that 11 page gap. This bill was made to disappear, every single time I sent a fax I've asked that it be confirmed, and I have emails and have been told verbally over the phone each and every single time that everything was recieved (not my problem if they are short pages and do not check it against the cover letter, that's their job to do before issuing confirmation). I have a series of photographs that displays negligence in pizza pizza's food handling practices, that can easily explain how the rock got into my food. I have photographs of the store, so that if you ever see it, you will know to avoid buying from the place (sorry for the night shot, I'll try to get a picture of it during the day). I will scan in all relevant documentation, and I'll let you, the people be the judge if I'm right in thinking that any business that treats a customer this way should have justice served upon them. Given that I screwed up so badly in small claims and still won, if I show up and I'm well versed in how I'm going to present my case, I should have no problems winning exactly what I deserve. Heck I don't even care about the money, I just want justice, I would be just as happy seeing the "punitive damages" going to a charity. That lawyer brought nothing but air with her for court, that's why I won. They just wasted tax dollars and the court's time by being ignorant and silly thinking that air is going to get them anywhere. They are going to do it again, the trend has been set, I don't expect anything different, other than a fair chance for me to present my case this time around, with a lawyer's assistance this time around too. They can pay for that as well, since I risked paying their lawyer and essentially that judgement awarded the defence $300 for the lawyer for the pre-trail, yet another risk I took but risks which are not present for a defence that is dealing with a plaintiff who has no lawyer. I should be entitled to something for my time for defending myself, just as I would have been entitled to something for a lawyer. I'll see if I can claim it on my costs, I'll present a bill for defending myself or something because I was awarded the (approx) $1400 - $300 = $1000 + court costs. Otherwise the justice system is severely impaired and not really that fair, considering the amount of risk I took relative to the pizza pizza store owner, inspite of all the dirty little dishonest tricks he's pulled. Do not interpret my comments as the absolute truth, look at the pictures and scanned documents, read my story and see if it remains consistant and truthful sounding, check and see if I have good documentation, and just for the purposes of playing devil's advocate, I'll forward the defence's documentation for you to view as well. Finally, this store doesn't deserve a burlington post reader's choice award. Email the burlington post, part of a publishing group called metroland. [email protected] Put to the attention of the burlington post if you want (or not, as metroland should get some too). Let them know about their mistake, giving this guy awards, free advertising, and their endorsement when he operates like (you fill in the blanks of what you think). At one point in time, before I had lost so much time, and had endured so much stress, all at a time before, during and after my mother's passing away (so they wasted valuable time I could have spent with my mother as well, thanks pizza pizza). How horribly insensitive. I could have taken the settlement offer of $1670, yet I refused it. And when I went into court that lawyer thought she was making me feel stupid for not taking it, but, I don't feel stupid for that. I feel stupid for having been shafted of my fair opportunity to present my case. As a result, I have to spend yet even more money, and waste yet even more time, but this time around they sure as hell know that I'm willing to invest it, in order to see to it that I get a little justice here, people shouldn't be allowed to freely tamper with evidence and then lie in a court, and furthermore lawyers should lie in court to get a reduced judgement. I believe that is the most suitable grounds for my appeal, there is absolutely no way that those bills were not sent, and as for my sister not interjecting in court that was a little bit of my own doing, you see I had figured that she would take the stand, and I wanted to make sure that when she was questioned, she would volunteer details about that day only, and that she would not supply the court with information that isn't relevant. This way I ensured that the *right* questions had to be asked in that courtroom. This backfired a little I guess, because she should have just but in and mentioned that she'd faxed the phone bill but she wasn't sure what to do (do you put up your hand, do you just but in *the one I prefer*, do you say nothing, what do you do?) and there wasn't much chance for her to interject (although I'm still a little angry, she could have brought it up during the brief recess, however, what's done is done, I get a fresh new shot at this in round two. Their settlement offer was insulting, they left out alot of expenses and valued my pain and suffering to be worth $500. Have they any idea how much this stress has added to my overall stress (the unavoidable one because my mother was terminally ill) produced by the untimely death of my mother. They were the straw that broke the camel's back, and for months I have been depressed and heavily stressed out. And d**n straight I'm angry too, these ignorant bastards could have fixed this situation right at the start, many things would have been different, I wouldn't have been hurt so much. They did this at a time in my life when I was already down, the timing of which makes the consequences that much more severe. I have never taken so much abuse from a business in my life, this world really sucks with them in existance. They virtually killed my hopes of suing them (with the act of making the pizza slice disappear) and winning, but I do so anyways. Most people would have just taken it up the bum. I'm not that type, I draw lines and I stick to them, just as I'm doing with pizza pizza. I stick by my decision, the amount they offered was an insult, and the amount the court gave me was an insult too considering I had wasted 55 hours or so of my time working on this. My time is not without it's value and I did send them phone bills, at least a single side of them given the established documentation, my claims for evidence being presented, the history of email, etc. And my story is consistant throughout everything, even on this site. I still think it's time for the head office to do some cleanup otherwise I'm taking this dispute to a whole new level.

Get them for what you can. It's the principle of it. I know first hand how they pass the buck. As a company, they have no creditibility with me. As a former employee and as a consumer. I went thru their manager training program after working in a store and they say to do one thing, that its POLICY to be done this way, then when you get to a store, its never done and no one even cares. All levels of management are a joke. It just gets passed up the line...manager, market manager, area manager, it doesn't matter who, no one cares about the customer after the sale is complete. They have the best system...all stores must purchase all products from them, at their prices. Or they are fined. They have a specific amount of pepperoni to be on the pizza. Tell me, the last time you had their large pizza, was there really 35 pepperoni on it?? Didn't think so. As for being an employee....The manager was short staffed and working 75 hours a week..on salary! I was employed for 50 hours, and never worked less than 54. Someone was fired for sexual harrassment, then I was fired (for different reasons they say) for having it happen to me. Then trying to get a hold of one person that would actually answer your question took 4 months. Thats right..4 MONTHS! For one question. 'You need to speak to this person' and 'Leave a message and I will get back to you as soon as possible' were all I heard. They make themselves out to care about the community, when all it comes down to is the money. And they've got the lawyers to back them up. I wish you luck in getting something out of them, but do it for the principle if nothing else. Trust me, it feels good.

I was contacted by Anne, the secretary for the president of Pizza Pizza Limited's office whom discussed with me a possible means of solving this problem.

She suggested that I go to their corporate dentist and receive an evaluation.

I suggested that it might be easier to obtain one from my dentist by arranging to cover ALL expenses. The corporate dentist is in Richmond Hill, almost a 2 hour drive which I would have to do during rush hour (possibly a 3 hour drive), and that's just one way. I mentioned that there may be a problem with transportation considering I don't own a car. She suggested that I obtain transportation off of a friend, which I returned that I couldn't ask for it unless I paid them for their gas (expensive considering the 4 to 6 hour total trip). This would cost me dearly with respect to my time, totalling 5 to 8 hours, depending how long it would take to deal with the dentist.
This would be just for an assessment.

According to her this is throwing out their policies, still I would have to spend alot of money and time getting this resolved and I am so infuriated by the liar within their company that made evidence disappear that I am tempted just to sue.
I would very much love to avoid jumping through all of these hoops. Should I even trust this solution? Couldn't THEIR dentist make whatever evaluation he likes, regardless if based in fact or not? This sounds like a solution even less trustworthy than relying upon an insurance company to evaluate 2 years of dental records.

What a joke.

The question of the day, should I just sue them or should I co-operate with this sudden change of heart?

Will this end up digging me into an even deeper hole? Like I told them I am unemployed and right now I'm living off of my savings, recently my mom just passed away and I am very tempted to sign over her life insurance to my lawyer so that I can deal with all of the things this company has done to disgust me. Never in my life have I been treated with so little respect as a customer, and I'm more than deserving of respect considering there are over 50 repeat orders in my account history.

I suggested what I was going to suggest all along, they can contact my dentist and arrange to have all expenses covered for their evaluation. I thought this was the most fair and neutral approach to take, and I still do. Why is it they don't like this solution? Doesn't it seem just a little bit odd that they may even be willing to PROVIDE transportation themselves to richmond hill and back for me to go to THEIR dentist?

How can I trust them?