- Report: #1403167
Complaint Review: PLANET 7 CASINO - Internet
Reported By:
Stevie W -
North Hollywood, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
PLANET 7 CASINO
Internet, USA
Phone:
1-888-402-2065
Web:
www.planet7casino.com
Categories:
Business Rating:
(0)
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PLANET 7 CASINO www.planet7casino.com Planet 7 Casino took all my winnings ($7,115.32) www.planet7casino.com Internet
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Planet 7 Casino took all my winnings ($7,115.32) and stated I played a game that was not a part of the bonus coupon code I had used.
These bonus coupon codes typically have a Play-Through dollar amount you need to play first prior to going on to other games.
During this time, all other games are not accessible until the Play-Through amount has been satisfied for the specified bonus code used during the last cash deposit you make.
Once the Play-Through amount has been satisfied for the specified bonus code used, then at that time, all other games are accessible again to play.
I have fully-satisfied the Play-Through amount for all deposit bonus codes I used during my last deposit.
The Planet 7 Casino website itself doesn’t allow you to play any excluded games during the Promo Period until you have Played Through the required amount specified by the deposit bonus code you use.
In my case, Planet 7 Casino has Stolen ($7,115.32 of my winnings and gave me a Promo Credit of $99.00 as a thank you gesture) !!!
How is this legal under the Gambling Commission laws and regulations?
Who can I contact for legal help in this situation?
Here is my Planet 7 Casino Account History as of today’s date: 09/28/2017
|
09/28/2017 09:17 AM |
Promo Credit Deposit Approved! |
$99.00 |
|
09/28/2017 09:17 AM |
Promo Credit Deposit Requested |
$99.00 |
|
09/28/2017 09:17 AM |
Manager Withdrawal Approved! |
-$7,115.32 |
|
09/28/2017 09:17 AM |
Manager Withdrawal Requested |
-$7,115.32 |
|
09/28/2017 09:17 AM |
Bitcoin Withdrawal Declined |
$2,115.32 |
|
09/28/2017 09:17 AM |
Bitcoin Withdrawal Declined |
$2,500.00 |
|
09/28/2017 09:17 AM |
Bitcoin Withdrawal Declined |
$2,500.00 |
|
09/27/2017 01:26 AM |
DF-BitCoins Deposit Approved! |
$98.91 |
|
09/27/2017 01:26 AM |
Coupon 'WINBUILDER' redeemed |
$207.71 |
|
09/27/2017 01:26 AM |
Free Spin Deposit Approved! |
$10.00 |
|
09/27/2017 01:26 AM |
Free Spin Deposit Requested |
$10.00 |
|
09/27/2017 01:26 AM |
DF-BitCoins Deposit Requested |
$98.91 |
|
09/25/2017 03:07 AM |
Coupon 'WINBUILDER' requested |
|
|
09/24/2017 11:30 PM |
Bitcoin Withdrawal Requested |
-$2,115.32 |
|
09/24/2017 11:29 PM |
Bitcoin Withdrawal Requested |
-$2,500.00 |
|
09/24/2017 11:28 PM |
Bitcoin Withdrawal Requested |
-$2,500.00 |
|
09/24/2017 08:37 PM |
Coupon declined |
|
|
09/24/2017 08:37 PM |
Coupon requested |
|
|
09/24/2017 01:39 PM |
DF-BitCoins Deposit Approved! |
$99.04 |
|
09/24/2017 01:39 PM |
Coupon 'RANDOMGAMBLE2' redeemed |
$297.12 |
|
09/24/2017 01:39 PM |
Free Spin Deposit Approved! |
$10.00 |
|
09/24/2017 01:39 PM |
Free Spin Deposit Requested |
$10.00 |
|
09/24/2017 01:39 PM |
DF-BitCoins Deposit Requested |
$99.04 |
|
09/19/2017 08:53 AM |
Bitcoin Withdrawal Declined |
$700.00 |
|
09/17/2017 08:21 PM |
Coupon 'RANDOMGAMBLE2' requested |
|
|
09/16/2017 07:26 PM |
Bitcoin Withdrawal Requested |
-$700.00 |
|
09/16/2017 04:28 PM |
DF-Visa Deposit Approved! |
$100.00 |
|
09/16/2017 04:28 PM |
Coupon 'BANDITS250' redeemed |
$250.00 |
|
09/16/2017 04:28 PM |
Free Spin Deposit Approved! |
$15.00 |
|
09/16/2017 04:28 PM |
Free Spin Deposit Requested |
$15.00 |
|
09/16/2017 04:28 PM |
DF-Visa Deposit Requested |
$100.00 |
|
09/16/2017 04:14 PM |
Coupon 'BANDITS250' requested |
|
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