wiilkinscraig
vancouver,#2REBUTTAL Owner of company
Mon, September 09, 2013
I also placed an order at ultimatedvdseries.com but my ordering experience with this company is great. I decided to purchase my all-time favorite show which is “Touched by an Angel” at this website. At first, I thought this was not a legitimate website because I didn’t receive a confirmation email upon placing the order and forwarding my payment. I tried to email them from their website and asked for the email confirmation and the tracking information as well so I can monitor the shipment by myself. I’m impressed with the quick reply from them which is good factor when we’re talking about customer service. They forwarded all the required information I’m asking for.
After 7 working days, my DVDs haven’t arrived yet so I made a follow up. They explained to me that the competence of the mail service is out of their control and asked me to wait for the next few days. I received the package the following day. When I check the package, it was outstanding because the entire boxset was produced with outstanding quality! Every discs I tested really played very well in our DVD player. I feel grateful for the support given by ultimatedvdseries.com.
And with that kind of product and customer service, I decided to come back here for early Christmas shopping, maybe next month! This is a great site to use! Trusted and proven.
wiilkinscraig
vancouver,#3Consumer Comment
Mon, September 09, 2013
I also placed an order at ultimatedvdseries.com but my ordering experience with this company is great. I decided to purchase my all-time favorite show which is “Touched by an Angel” at this website. At first, I thought this was not a legitimate website because I didn’t receive a confirmation email upon placing the order and forwarding my payment. I tried to email them from their website and asked for the email confirmation and the tracking information as well so I can monitor the shipment by myself. I’m impressed with the quick reply from them which is good factor when we’re talking about customer service. They forwarded all the required information I’m asking for. After 7 working days, my DVDs haven’t arrived yet so I made a follow up. They explained to me that the competence of the mail service is out of their control and asked me to wait for the next few days. I received the package the following day. When I check the package, it was outstanding because the entire boxset was produced with outstanding quality! Every discs I tested really played very well in our DVD player. I feel grateful for the support given by ultimatedvdseries.com. And with that kind of product and customer service, I decided to come back here for early Christmas shopping, maybe next month! This is a great site to use! Trusted and proven.
teresawitherson
Los Angeles,#4Consumer Comment
Wed, September 04, 2013
Hi, I also placed an order for the Dark Shadows DVD set from UltimateDVDSeries.com. Unlike you my DVDs came in excellent quality and packaging. The episodes are complete so I’m wondering if I’m lucky enough to received this kind of quality or are you really sure that UltimateDVDSeries.com is the site you placed the order? In my part they have given me pure satisfaction with my order because I’ve been waiting for the Dark Shadows all my life and the set I received is absolutely great with complete episodes including the beginnings.