Bella
New York,#2Consumer Suggestion
Wed, July 20, 2016
Hi-
While I do not work for Planet Fitness (I just found your review while looking up something totally unrelated), I previously worked for a MAJOR fitness equipment manufacturer, and wanted to comment about the policy against bandanas.
More and more gyms seem to be adopting this policy. I believe one of the main reasons is due to equipment failure. When I was working for the manufacturer (who's equipment is at almost every major gym in the US), I can't tell you how many service calls and issues we had because of bandanas slipping off, and getting caught in machinery. Treadmills were generally the main culprits, and it can easily cost thousands of dollars to have it shipped back to the company, repaired, and sent back. The gym technically loses money every day a machine is off the floor as well.
While I don't know if that's one of the reasons behind PF's ban, I do know that many of the smaller gyms ended up adopting this same policy after the first or second time they had to send a piece of equipment back to us for service. It really surprised me just how often it occurred.
I'd be extremely annoyed if I was your fiance'- if there is a rule, they should have stuck to it, not treated him rudely about it, and explained the reasoning (as well as a CLEARLY posted sign). That's not good customer service at all.
Robert
Irvine,#3Consumer Comment
Mon, January 23, 2012
So because your fiancee was asked to REMOVE his bandana all of the sudden they don't want Black people to be members...Wow.
the prohibited head gear poses no safety hazard,
- Actually it could. Because that is considered "Gang Attire" they really don't want Gang Members fighting over "turf" in the middle of their gym. I am NOT saying that your fiancee is a member of any gang. But even if he isn't one, if he wore the wrong "color" in that gym and a true "gang banger" saw him, the odds of him making it to the wedding would not be good.
A lot of places ban that type of head gear. Just go to your local mall, theater, bar, or really any place where a lot of people may gather. If you ask about their dress code you may be surprised that a lot will ban anything they determine to be "gang attire". Do those places "say no to blacks" as well?
As for it being applied equally. That I would agree with you on, but the only thing in your report about it not being applied equally is that he did it several times before he was stopped. So there goes any claim of "discrimination", because just like they may have missed the other people..they missed your fiancee a few times.