- Report: #985917
Complaint Review: Planet Fitness - Richmond Heights Ohio
Reported By:
slambar -
South Euclid, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Planet Fitness
691 Richmond Road Richmond Heights, 44143 Ohio, United States of America
Phone:
440.461.6200
Web:
http://www.planetfitness.com/memberservices.aspx?clubid=10628
Categories:
Business Rating:
(0)
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Planet Fitness Andrew Polansky Deceptive Billing Practices Richmond Heights Ohio
They claimed they couldn't take out the 2-$10 membership fees after the first month. Without notifying me, they charged a $10 service fee. They did this for THREE MONTHS before sending me a bill for $103 each for myself and my son. When I called, the young lady at the store was flippant and said the manager, Andrew Polanski, wasn't there on weekends. Ask why they didn't notify me earlier, she said that they had over 1 million members and couldn't contact everyone about every little detail.
