- Report: #956422
Complaint Review: Planet Fitness - San Antonio Texas
Reported By:
fredericksburgpf -
San Antonio, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Planet Fitness
4400 Fredericksburg Road San Antonio, 78260 Texas, United States of America
Phone:
210-736-3536
Web:
www.planetfitness.com
Categories:
Business Rating:
(0)
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Planet Fitness Over Charged for cancelled memebership San Antonio, Texas
I cancelled my membership verbally with a representative present at the center after a workout. I asked her if there was anything I needed to sign to void my membership. She told me that she would cancel my membership herself. So I left the fitness center believing my membership would be cancelled and no charges would continue. They still charged me for 4 months. Later I asked them why they were still charging me? Their response was that I was suppose to sign a document or write a letter stating my request for membership cancellation and mail it to some address. The representative NEVER mentioned anything about signing a document or mailing a letter to cancel my membership accordingly.
I was wondering how many other members were lied to and scammed in this manner.
I was wondering how many other members were lied to and scammed in this manner.
