- Report: #1434999
Complaint Review: Platinum Herbal Wellness - Internet
Reported By:
Audrey -
WILTON, Connecticut, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Platinum Herbal Wellness
Internet, United States
Phone:
888-422-9040
Web:
www.Platinum-Support.com
Categories:
Business Rating:
(0)
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Platinum Herbal Wellness Unsolicited enrollment in Platinum Support's Smart Cleanse program
I ordered a Tumeric product online. Before checkout, I was given an option to purchse a bottle of Smart Cleanse, which I did not. I carefully avoided it.
Once I had placed my Tumeric order, I received an email showing I had purchased the Smart Cleanse as well, which I knew I had not (as i have been bitten by this scam before). I waited to see whether I would receive the product, which I did.
I called the company and the phone operator informed me I was enrolled in the auto-renew Smart Cleanse monthly program. I stated I had carefully avoided signing up for that program and would be happy to return the unopened product, and that I requested she refund me my charges and withdraw me from the program.
She did so, after a moment of prevaricating, during which time I told her I would be informing my credit card company to refuse any charges from them in the future and that I saw many cases of this fraud online. I am happy to add my voice to this group reporting their fraudulent business practices.
