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  • Report:  #1105253

Complaint Review: Platinum Protection - American Fork Utah

Reported By:
Wilson - Merrillville, Indiana,
Submitted:
Updated:

Platinum Protection
1045 S. 500 E. American Fork, 84003 Utah, USA
Phone:
8885077683
Web:
www.platinumprotect.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 I am having an issue with this company because we keep receiving past due statements and we are not customers. My wife and I started the process to receive services but after some research of the company we decided to go with some one else. We tried reaching out on several occasion about returning the equipment.After Several months have passed we received a "first past due notice for monitoring service." Once multiple phone calls were made to platinum and monotronics,we were finally able to speak with someone and get the equipment returned. I have my FedEx shipping receipt and Signature proof of Delivery Letter as well as photos of the condition of the equipment. I would really like to get this resolved as soon as possible and end all tie to this company.



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