- Report: #124885
Complaint Review: Pleasure Time Readers - Massena New York
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Author Not Confirmed
Why?
Pleasure Time Readers
155 Main St. Suite#1 Massena, 13662-1174 New York, U.S.A.
Phone:
888-435-6767
Web:
N/A
Categories:
Business Rating:
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Pleasure Time Readers negligence to admit to and cancel account, continues to charge, bill over $200. Rip-off! Massena New York
being a victim of pleasure time readers, i recieved in the mail a month ago a bill from them saying i owed them $136.56, a monthly charge of 68.28 for magazines i supposedly subscribed to. First off i never recieved any magazines!! secondly i cancelled my account with them the same week i opened my account, and i was reimbursed for the money they withdrew... so why would they continue to charge me for things i did not recieve, and a subscription i cancelled to?
Well i called them shortly after i recieved my obsurd bill, they told me to fax/mail them a copy of my bank statement that shows they reimbursed me and they wil take the corrective action. so i mailed it to them and i never recieved confirmation or anythin, the only reply i got back was another bill saying i owe them $204.84.
i tried calling them this morning 888-4356767, no one picked up. what kind of company does not provide an email contact, or message system. why would they put so much time in trying to contact you, but once u try to contact them it seems like the effort doesn't go both ways. i'll try to update once i find a way to contact them
Pat
El Monte, California
U.S.A.
Well i called them shortly after i recieved my obsurd bill, they told me to fax/mail them a copy of my bank statement that shows they reimbursed me and they wil take the corrective action. so i mailed it to them and i never recieved confirmation or anythin, the only reply i got back was another bill saying i owe them $204.84.
i tried calling them this morning 888-4356767, no one picked up. what kind of company does not provide an email contact, or message system. why would they put so much time in trying to contact you, but once u try to contact them it seems like the effort doesn't go both ways. i'll try to update once i find a way to contact them
Pat
El Monte, California
U.S.A.
