- Report: #119546
Complaint Review: PLEASURE TIME READERS - MASSINA New York
-
Author Not Confirmed
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PLEASURE TIME READERS
155 Main St., Suite 1 MASSINA, 13662 New York, U.S.A.
Phone:
888-4356767
Web:
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PLEASURE TIME READERS ripoff MASSINA New York *EDitor's suggestion on how to get your money back for fraudulent charges to your bank account
I had a terrible run in with a company called Pleasure Time Readers. Located in Massina, New York ,They are the biggest scam artists in America.
I received a call asking me to subscribe to magazines for 5 years. Before I ended the call, I let the rep know that I wasnt comfortable and changed my mind. The rep began asking me why don't I trust them. I thought the matter would be resolved.
Much to my surprise, I received my bank statement which stated that two payments of 39.99 were drafted from my account which overdrafted the account and created $30 in overdraft fees. I called the company dillegently , and they refunded one payment of 39.99. but the other payment was never returned. On two occasions since, I've called in and spoke with a rep name jennine. She was a royal b***h. She kept putting me on hold without informing me that she was doing so. On the first call she told me they'd put the 39.99 back into the account even though they show both payments were returned.
I didn't receive anything. I contacted my bank and they said there's nothing they can do since I authorized the withdraws. But I did convince them to lift the over draft fees.
So that night I call Pleasure Time Readers and was on hold for over 30mins and each time the line said I was the next caller, the line was disconnected.
The next day on my lunch I called and got through to Jennine, who again had a terrible attitude. I told he I'd spoken with her before and she acted as though she didnt recall. I asked to speak with a supervisor and she said she was one. During that call she promised to send a check of 39.99 to my address. I questioned her again and again asking how do I know that she is telling the truth. She said I'll send it in the mail. I said ok and before I could get another comment out, she hung up.
Believe me when I say, Pleasure Time Readers are pure scam artists. The con good people out of their money and don't take no for an answer. 39.99 may not seem like a lot, its just the principle of the matter. Take it from me, if you receive a call on you cell phone saying you're entered in a contest that enables you to get great magazines at discounted prices. Hang up in their face.
Collette
Wichita, Kansas
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
I received a call asking me to subscribe to magazines for 5 years. Before I ended the call, I let the rep know that I wasnt comfortable and changed my mind. The rep began asking me why don't I trust them. I thought the matter would be resolved.
Much to my surprise, I received my bank statement which stated that two payments of 39.99 were drafted from my account which overdrafted the account and created $30 in overdraft fees. I called the company dillegently , and they refunded one payment of 39.99. but the other payment was never returned. On two occasions since, I've called in and spoke with a rep name jennine. She was a royal b***h. She kept putting me on hold without informing me that she was doing so. On the first call she told me they'd put the 39.99 back into the account even though they show both payments were returned.
I didn't receive anything. I contacted my bank and they said there's nothing they can do since I authorized the withdraws. But I did convince them to lift the over draft fees.
So that night I call Pleasure Time Readers and was on hold for over 30mins and each time the line said I was the next caller, the line was disconnected.
The next day on my lunch I called and got through to Jennine, who again had a terrible attitude. I told he I'd spoken with her before and she acted as though she didnt recall. I asked to speak with a supervisor and she said she was one. During that call she promised to send a check of 39.99 to my address. I questioned her again and again asking how do I know that she is telling the truth. She said I'll send it in the mail. I said ok and before I could get another comment out, she hung up.
Believe me when I say, Pleasure Time Readers are pure scam artists. The con good people out of their money and don't take no for an answer. 39.99 may not seem like a lot, its just the principle of the matter. Take it from me, if you receive a call on you cell phone saying you're entered in a contest that enables you to get great magazines at discounted prices. Hang up in their face.
Collette
Wichita, Kansas
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
