I purchased the Plexus Slim & Accelerator combo for my wife and myself to try on Jan 27. Both the packaging of the product and the website state that Plexus offers a 60 day money back guarantee.
The products did not perform as advertised for either of us.
On February 26 I requested a Return Authorization Number on the Plexus worldwide support center in order to get our money back as guaranteed. -Ticket number EGL-206-75772
Not only have we not been given a return authorization number, we have not been responded to in any manner. The ticket has been seen by Plexus and marked closed by Plexus
Adam
Nashville,#2Consumer Comment
Wed, September 10, 2014
Take responsibility for your own actions people.
If you bothered to read before you signed up you would have seen it says you only have 5 days to return the product as an Ambassador.
An Ambassador is someone who wants to sell the product and believes in the product. If you wanted to try the product you should have bought it as a Preferred Customer.
Always make sure you understand what you are signing and don't sign something you do not understand.
dhschaffer
Tennessee,#3Consumer Comment
Fri, May 30, 2014
I do not know if either of you were Ambassadors of Plexus or not, if you were and you purchased the product at wholesale you have 5 days to return any unopenned packages. The only people I have known not to recieve their refund are Ambassadors. I have known others that purchased normally or as a preffered customer and they did receive a refund. Adding information like this to your report will help to see if Plexus really is in the wrong or not.
Shawba
Lewiston,#4Consumer Comment
Tue, April 08, 2014
I wanted to let you know they did they same too me they lied on money back not only that I got the old accerlator pills and packaging that they took off there market I want to go after them to but dint know where to start if we can help each other great.