Relying on the integrity of so called "friends/acquaintances, I became a Plexus Ambassador in the Spring, 2015. Admittedly, I should have done my own research prior to "jumping on the bandwagon" but I did not do so. I sold my first order to a friend who broke out in a rash after consuming this product. She returned the product to me and I promptly refunded her money. I returned the remainder of the product to Plexus. Instead of processing a refund, they promptly returned the same package back to me stating that it had been used and therefore they could not issue a refund. So much for their 60 Day Money Back Guarantee. With that being my que to sever ties with this company, I began calling them only to never get through to their "NO" customer service, I have sent email after email, no success, and I continue to get correspondence from their company with the lastest email stating that they were going to charge my card for no activity. This company is absolutely the worst that I have ever been associated with. I began researching to determine if I could possibly be the only person with this situation and have found that there are many people experiencing the same problems that I have with this company. It seems that this company is a complete scam and confirms my belief that it is a pyramid scheme and the only people that are being helped by this product are those scamming others. Additionally, I have become very skeptical of those that represent this company. Best advice, stay away from this company/product and warn your friends. Thank you. .