stephanie_plimus
Fremont,#2UPDATE Employee
Thu, October 13, 2011
Sam, I am the product marketing manager at Plimus, and I apologize upfront for your frustrating experience in trying to secure a refund. Per the rules of this site, I cannot list my email address, but you can reach me at 408-454-5699 or via skype at stephaniek.plimus. A quick Google search on Stephanie Plimus should provide my email address pretty easily.
If you forward me your order details, I can absolutely help you get your refund. Please contact me at your earliest convenience. I don't know what happened that your refund is taking so long, but this is not our normal standard of business. Please contact me so I can help you.