- Report: #968823
Complaint Review: P.M. Mackay - Nashua New Hampshire
Reported By:
B. -
Boston, Massachusetts, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
P.M. Mackay
5 Pine Street Extension #6 Nashua, NH 03060 Nashua, 03060 New Hampshire, United States of America
Phone:
1-888-575-5277, 603) 882-
Web:
www.pmmackaygroup.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
P.M. Mackay P.M. Mackay Group Paychecks to employees bounce and take weeks to clear. Lies to clients. Nashua, New Hampshire
I was an employee of P.M. Mackay, run by Peter Bonnette, for almost six months and during that time my paychecks routinely bounced. I wasn't paid regularly and was asked to hold checks, which seldom cleared on the day that they were dated.
P.M. Mackay didn't pay their sub-contracted electricians and plumbers, which held up jobs and delayed completion.
I had to pay for materials out of my own pocket, which I wasn't completely reimbursed for.
Home Depot with whom they have a broad installation agreement, is aware of the many problems with this company and either completely ignores the situation until it becomes a crisis or responds to those who complain the loudest.
The company consistently misled clients about project completion dates and scheduling. This is a direct result of the sub-contractors not being paid and not hiring enough people to do the work.
Sub-contractors were left to manage jobs because the project managers weren't doing their job.
The bottom line is P.M. Mackay doesn't care about their sub-contractors nor their clients. They're looking to do as much volume as possible on the cheap. Do not hire this company if you want a quality installation in a timely fashion.
There are many alternatives to quality workmanship with small contractors.
P.M. Mackay didn't pay their sub-contracted electricians and plumbers, which held up jobs and delayed completion.
I had to pay for materials out of my own pocket, which I wasn't completely reimbursed for.
Home Depot with whom they have a broad installation agreement, is aware of the many problems with this company and either completely ignores the situation until it becomes a crisis or responds to those who complain the loudest.
The company consistently misled clients about project completion dates and scheduling. This is a direct result of the sub-contractors not being paid and not hiring enough people to do the work.
Sub-contractors were left to manage jobs because the project managers weren't doing their job.
The bottom line is P.M. Mackay doesn't care about their sub-contractors nor their clients. They're looking to do as much volume as possible on the cheap. Do not hire this company if you want a quality installation in a timely fashion.
There are many alternatives to quality workmanship with small contractors.
2 Updates & Rebuttals
B.Bartholomew
Melrose,Massachusetts,
United States of America
Response to PM MacKay's rebuttal
#2Author of original report
Thu, December 27, 2012
The statements made in the initial rip-off report are factually accurate and true. PM MacKay does not pay its workers as promised, and paychecks routinely bounce. Clients wait for extended periods of time, in some cases weeks, for work to be completed.
The "life-long friendship" between me and the project manager that was cited in the owner's rebuttal consists of:
a three-month stint working for the project manager in 1984 - 28 years ago - when he was a contractor;
a five-month "tour of duty" in 2012 that was a result of running into him in Home Depot.
In between the two jobs, I did not stay in touch with the project manager.
This is not the only complaint about PM MacKay that is listed on the web. Check www.topix.com and read the unflattering reviews. Home Depot is aware of PM MacKay's client delay tactics, which is company standard operating procedure. There are many other reputable contractors out there. A bit of research will serve you well. You have a choice!
Peter
Nashua,New Hampshire,
United States of America
Response to allegations
#3REBUTTAL Owner of company
Tue, December 25, 2012
We regret that we could not come to amicable terms with "B"
He was a subcontractor that we were utilizing as a kitchen installer. He was also a lifelong friend of the project manager that he was working under.
It wasn't until we started registering multiple complaints, that we realized that this individual did not have the
Skills to install kitchen cabinets to our standards.
By the time this was discovered, we were forced to go back in and repair these deficits on multiple kitchens.
The cost to us was 4 times more than the balance that he claimed was due to him on the final project that we terminated him from.
His wife threatened to do this, if we didn't pay the balance.
We offered to let him walk away quietly without taking him to court for the cost to correct all these projects.
The lesson learned, is don't allow a project manager to hire his friends.
Business is business.
Although this subcontractor was more than willing to name names along with claiming to be an employee when he was in fact a registered and independently insured subcontractor, we will not go down that path, and we will not name him, so that he might still be able to work in the marketplace. We would discourage him from participating in the kitchen installation market in the future.
