- Report: #1334203
Complaint Review: Pogoplug - San Francisco California
-
Author Not Confirmed
Why?
Pogoplug
857 Montgomery St San Francisco, 94133 California, USA
Phone:
(415) 956-1536
Web:
pogoplug.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Pogoplug Cloud Engines Promised lifetime account for Cloud Storage. They stopped service and deleted all files with little notice. San Francisco California
I signed up to PogoPlug to upload my computer files, to hold copies of my files. It was about 2012 when I first bought their Lifetime Subscription service for Cloud storage.
My wife passed away earlier this year and I haven't been on the Cloud drive except for recently when I went to look for some Photos. I logged in on about Oct 19th, 2016 to find that the company is no longer providing this particular service.
Pogoplug did NOT perform due diligence to notify any users by email AND the notice they put on their website was only 7 days before they permanently deleted files. This is terrible behavior on their part and they should be sued for their actions and poor handling of this issue. I'm sure many people had some very important files and folders. I'm one of the l;ucky few that have my files located in multiple areas.
