- Report: #1369838
Complaint Review: Pools By Ben Inc - SANTA CLARITA California
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Author Confirmed
Why?
Pools By Ben Inc
P O BOX 801056 SANTA CLARITA, 91380 California, USA
Phone:
661-263-7503
Web:
http://www.poolsbyben.com/_index.php
Categories:
Business Rating:
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Pools By Ben Inc ,Pools By Ben, Ben Gerald Honadel, Benjamin Gerald Honadel filling out the paperwork incorrectly by accident, they without permission trespassed broke our pool system to STEAL the pool pump SANTA CLARITA California
THE WORST CONTRACTOR EVER – THEY ARE CRIMINALS!!!
I don’t usually bother to issue a complaint about a business under most circumstances but this company has really taken the cake with unethical, immoral, and reprehensible – ACTUALLY EVEN CRIMINAL – business practices. We had a pool pump that was having issues on a property we owned in Los Angeles and called our Home Warranty Company to take care of it and they sent over “Pools by Ben” to do the work.
They decided to install a pump that was energy efficient and qualified for a rebate to us the property owner from Los Angeles Department of Water and Power. For the rebate, they left the old pump there. Now they were paid by the home warranty company for the full bill of parts and labor.
We did drag our feet about getting the rebate done simply because we are very very busy lately with personal problems. Soon we started to receiving very aggressive calls from Pools by Ben demanding that we do the rebate and sending us the paperwork and demanding we fill it out. We decided to comply with them, despite their extremely rude, disrespectful, and disgraceful behavior towards us, as we did intend on doing the rebate anyway.
After filling out the paperwork incorrectly purely by an innocent accident, they proceeded to illegally, without our permission, without our knowledge, trespass on to our property, broke our pool system to STEAL the new pool pump, and also STOLE my old pool pump. Now they are refusing to return my phone calls.
In addition to this, from what I have read of reviews online, it seems that we are not this company’s first victim of this kind.
THE WORST CONTRACTOR EVER – THEY ARE CRIMINALS!!!
