- Report: #211153
Complaint Review: Power Storm Windstorm - Commerce California
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Author Confirmed
Why?
Power Storm Windstorm
4900 Zambrano St. Commerce, 90040 California, U.S.A.
Phone:
800-716-8667
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Power Storm, Windstorm fraudulent, scam Ripoff Commerce California
Placed my order for the buy one get one vacuum cleaner- then called the Windstorm- August 16, 2005. Three days later my card was charged for the order. I waited a couple of weeks and never received my order, called and found out that it was backordered and they couldn't give me a timeframe. I cancelled my order since I didn't feel they should have charged me until the order was shipped.
They cancelled it and I still haven't received my refund. I have contacted customer service repeatedly and have always been given a new date for my refund. I still have not received any refund. I have e-mailed the customer service for a quicker response but the only response I have ever gotten is the auto response that someone will respond in 7-10 business days or one that says 24 hours.
I have filed a complaint with the BBB also and the response from the company was that I would receive a refund. They say it, they just won't do it. I am still waiting for my $141.22. I wanted to dispute it with my credit card company but since I waited too long for the company to do what they said they would do, it was too late to get the charge off.
Annette
Saint Peters, Missouri
U.S.A.
They cancelled it and I still haven't received my refund. I have contacted customer service repeatedly and have always been given a new date for my refund. I still have not received any refund. I have e-mailed the customer service for a quicker response but the only response I have ever gotten is the auto response that someone will respond in 7-10 business days or one that says 24 hours.
I have filed a complaint with the BBB also and the response from the company was that I would receive a refund. They say it, they just won't do it. I am still waiting for my $141.22. I wanted to dispute it with my credit card company but since I waited too long for the company to do what they said they would do, it was too late to get the charge off.
Annette
Saint Peters, Missouri
U.S.A.
